Customer Service Apprentice
3 weeks ago
Our client is an online business which supplies candle making materials to hobbyists and businesses. We are looking for a self-motivated and diligent apprentice to join our team. In this role, you will be providing direct administrative support to management and the wider team whilst dealing with some inbound customer communications.
Duties are varied and will include.
- Filing electronic and paper records
- Updating internal spreadsheets
- Using online platforms to book customer parcels
- Answering inbound telephone calls
- Creating social media posts
- General administrative responsibilities
Due to the nature of the business, there will be some supportive warehouse tasks, but this will be light duties such as preparing stock.
**Person Specification**
- GCSE qualifications in Maths and English
- Competent use of IT software
- Excellent Verbal and written communication skills
- Problem-solving
- Ability to work both independently and as a team player.
There are excellent prospects to progress within the company.
**Hours of Work**
Monday - Friday 9am - 5pm 35 hours
**Rate of Pay**
Apprentice Minimum Wage £5.28
**Job Types**: Full-time, Apprenticeship
**Salary**: £5.28 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
Work Location: In person
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