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Customer Service/social Media Apprentice

3 months ago

Kingston upon Hull, United Kingdom Neighbourhood Network Full time

We have a brilliant opportunity to work at a local charity in Hull as a Customer Service/Social Media Apprentice. This is perfect for an individual who is looking for a rewarding role who enjoys engaging and speaking to people. It is also great for someone who has a passion for social media and are creative.

**Key Responsibilities**:

- Welcome customers into the community centre
- Liaise with customers and support their needs whilst using the centre
- Help set up rooms for meetings and events
- Answer telephone calls into the community centre
- Reply to enquiries over social media
- Contribute to the charity's social media accounts across all projects
- Create and update content for the charity's websites
- Support the Team at engagement events
- Business support to the team and management team
- Contribute to newsletters across all projects

**Skills needed**:

- Problem solver
- Empathetic
- Great communicator
- Positive attitude
- Strong literacy skills
- Creativity

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Neighbourhood Network

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