Volunteer Coordinator

4 weeks ago

Cardiff, United Kingdom YMCA Cardiff Full time

**POST**:Volunteer Co-ordinator(Vale Young Carer’s Projects)

**RESPONSIBLE TO**:Senior Project Worker (Vale Young Carer’s project)

**HOURS**:37.5 hoursper week between the hours of 9am - 10pm Monday to Sunday, (flexibility is expected to suit the needs of the project and young people)

**ORGANISATIONAL AIMS**:
1. To initiate, build and maintain purposeful relationships with young people

2. Encourage young people to broaden their horizons to be effective citizens

3. To support young people in their understanding of risk and challenge

4. Support young people to identify and achieve aims so that they may reach their full potential

**OUR VALUES**:
Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

**JOB PURPOSE**:
Working within the Youth & Community team, you will be responsible for the co-ordination and delivery of the Young Carers volunteer mentor provision in the Vale of Glamorgan to meet the aims of the project.

**MAIN RESPONSIBILITIES**:
**1. Project management. Specific responsibilities**:
a) Recruitment, training and support for a team of volunteer mentors for the Vale Young Carers Volunteer Mentoring Program and the delivery of training, recruitment, support and development for volunteer mentors.

b) To review services and paperwork regularly in partnership with volunteers, staff and service users and identify any areas of improvement

c) To contribute to, implement and monitor new developments and collate service outcomes.

d) To actively support service user involvement in the development of services.

f) To liaise with relevant agencies and funders.

g) To work in partnership with all relevant youth work agencies, voluntary and statutory services to improve outcomes for young carer’s.

h) To work towards funding targets (RBA etc.) ensuring all outcomes are recorded and reported to as required

i) To ensure volunteers are supported in regard to their own role in achieving goals and targets, through monthly supervision and annual reviews

j) To report any project related complaints to appropriate management

**2. Financial Obligations. Specific responsibilities**:
a) To record any spend on budget spreadsheets, to maintain budgets, with oversight from project senior and manager

b) To promote value for money

**3. To carry out other duties that reasonably falls within the scope of the post. Specific responsibilities**:
a) Responding to emergencies / crisis.

b) Attendance at meetings deemed appropriate by the project managers

d) Participation in training and supervision.

e) You must work constructively with other departments within the YMCA Cardiff Group.

f) Assisting with jobs that usually fall to another member of staff, but in whose absence, failure to carry out the work would present a risk or offence to others or would be detrimental to the organisation’s service provision.

g) To be able to respect the Christian ethos of the YMCA and uphold its values

**PERSON SPECIFICATION**

**ESSENTIAL**

**DESIRABLE**

**EDUCATION**

Recognised NC qualification in youth and community work or Health and Social Care qualification

YES

Educated to Degree or Diploma level.

YES

Level 2 Child Protection/Safeguarding

YES

**KNOWLEDGE / EXPERIENCE**

Experience working with young people in a variety of youth work settings

YES

Experience of working with young carers

YES

Experience of volunteer recruitment, management / support, and supervision

YES

Knowledge of young people’s issues and legislation

YES

Knowledge of the All Wales Child Protection Procedures

YES

Liaison with external agencies

YES

Budgets / Finance

YES

**SKILLS**

Administrative and IT skills.

YES

Excellent verbal and written communication skills.

YES

Ability to prioritise and manage own workload and time/ time manage.

YES

Good negotiating skills.

YES

Ability to motivate and manage volunteers.

YES

Ability to make decisions.

YES

Ability to manage difficult situations / crisis.

YES

Ability to manage conflict and change.

YES

Ability to develop, monitor and review systems, processes, and procedures.

YES

Coaching skills

YES

**ATTITUDE**

Commitment to ensure effective service delivery to young people and good practice standards.

YES

Have a collaborative and flexible approach to work

YES

Positive approach to change / innovation

YES

Commitment to co-operative working and able to work autonomously and as part of a team

YES

Professional approach to confidentiality, boundaries and anti-discriminatory practice.

YES

**OTHER**

Driver and own transport

YES

Be able to demonstrate our values of respect, empathy and equality in daily work

YES

Ability to speak Welsh

YES

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: From £23,107.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme

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