Family Support Coordinator

2 weeks ago


Cardiff, United Kingdom Home-Start Cymru Full time

**Salary **:£22,047 FTE per annum (30 hours pro rata)

**Hours of work**: 30 hours per week

**Location**: Cardiff (Remote Working may be required)

**Responsible to**: Locality Manager

**Responsible for**: A caseload of families and volunteers

**Home-Start Cymru**

Children need happy, healthy homes in order to thrive. Being a parent of young children is challenging at the best of times. Families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. That is when Home-Start Cymru can help. A carefully selected volunteer visits regularly to offer emotional and practical support.

Home-Start Cymru works with families with young children through a volunteer-led, home-visiting model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait.

Our volunteers are drawn from the communities in which they support, and the work we do not only helps parents and children, but makes a vital difference to strengthening communities.

**Purpose of the Role**

The Family Support Coordinator will work closely with the Locality Manager to appropriately manage a team of volunteers to deliver support to a dedicated caseload of referred families.

**Job Summary**:
**To ensure**:

- To contribute to the effective day to day operation of the scheme in accordance with Home-Start Cymru’s policies and procedures, official guidance and standards.
- To maintain high standards of practice in supporting families within the Home-Start model.
- To ensure equality of opportunity, fairness and diversity in all aspects of work.
- Implement and adhere to good safeguarding practice in all areas of work.

**Key Responsibilities**

**Support for families**
- Receiving referrals and assessing needs of families.
- Ensuring all relevant documentation regarding the family’s journey is recorded appropriately.
- Introducing families to appropriate support.
- Ensuring support to families is reviewed at regular intervals and at the end of Home-Start support, in line with current Home-Start guidance.
- Documenting the reviews and closures of families in accordance with Home-Start Cymru’s policies.
- To coordinate and support on additional complementary support if applicable e.g. groups
- To undertake designated responsibilities to safeguard and promote children’s welfare.

**Managing Volunteers**
- Matching and introducing volunteers to families.
- Providing support, supervision and initial and on-going training opportunities for volunteers.

**Working in Partnership**
- Ensuring appropriate liaison with referrers and other professionals.
- Attend multi-agency meetings when necessary or requested to do so.
- Promote the organisation, its profile, ethos and practice through presentations and participation in meetings, networking and local/regional events.
- Contribute to the development of Home-Start locally, regionally and nationally.

**Additional duties**
- To meet regularly with the management team, and participate in other relevant internal meetings. Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults
- Work co-operatively with the Locality Manager and staff members to ensure project activities are delivered and targets/outcomes are met in line with funder’s requirements.
- Work to the organisation’s administration, including providing data and statistical information for reports.
- Any other additional duties that fall within the nature of the role and responsibilities of the post as detailed above.

**Instructions on how to apply**

**The proposed interview is on 8th June**

**Job Types**: Full-time, Permanent

**Salary**: £22,047.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 28/05/2023



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