Bank Receptionist

2 weeks ago

London, United Kingdom Central London Community Healthcare NHS Trust Full time

We are looking for an experienced Receptionist to join team of Bank workers in Hemel Hempstead.

The post holder will take responsibility of the co-ordination and smooth running of the reception in a professional manner ensuring that the reception areas are fully operational during published opening times.

Why join?

Earn more per hour - bank rates are higher than agency and include holiday pay. We also cover your expenses and provide free uniforms

See the best shifts first - bank staff get priority over all agency workers

Book the shifts you want on your phone - build your own rota on our bank booking system

Get 24x7 support from our friendly Staff Bank team - a local team dedicated to helping you

JOB PURPOSE

The post holder will take responsibility of the co-ordination and smooth running of the reception in a professional manner ensuring that the reception areas are fully operational during published opening times

We provide community health services to more than two million people across eleven London boroughs and Hertfordshire.

Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:

- stay well
- manage their own health with the right support
- avoid unnecessary trips to, or long stays in, hospital.

We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.

**Our vision**: deliver great care closer to home.

**Our mission**: working together to give children a better start and adults greater independence.

MAIN RECEPTION DUTIES AND RESPONSIBILITIES
- Provide a professional welcome to patients, carers, staff and visitors and signpost them to the relevant departments
- To ensure that patients are treated with dignity and respect and that personal information is conveyed with tact and diplomacy
- To contribute to the improvement of the ‘patient experience’
- To ensure that on arrival patients details are checked and updated where necessary on the relevant EPR system
- Ensure that patient appointments are booked appropriately according to their urgency and within clinic/speciality rules and standards
- Provide patients with letters/appointments cards as appropriate for their needs.
- To contribute to initiatives for communicating with patients who may not easily understand because of cultural or language differences, physical or mental special needs, or due to age
- To ensure that patient transport, interpreters and other support services are booked as required
- Maintain a recognised filing system for all documentation including scanned documents.
- Attend and contribute to departmental and service meetings. Action any decisions made by the team as appropriate.
- Actively seeking to network with other reception staff to share good practice.
- To cover and arrange cover for the telephone switchboard as required.
- To supervise the opening and distribution of incoming post
- To supervise in the franking/purchasing of postage stamps for outgoing mail
- To deal with deliveries of supplies.
- To ensure that the signing in and out of the building system is in place at outreach clinics or as directed by the H&S Representative
- To liaise with Estates regarding clinic repairs if required.
- To liaise with IT department as required
- To manage the room booking system.
- To assist in maintaining a clean, safe environment for children/parents/carers/staff and visitors to the clinic in accordance with fire, health and safety procedures
- Ensure all new patient referrals are triaged by the relevant clinician in a timely manner and entered onto the patient record database if appropriate
- To actively strive to anticipate and control issues which may give rise to complaints in the reception areas
- To liaise with clinical staff as necessary to ensure patient flows are managed
- Any other duties that may be required in order to facilitate the efficient running of the reception and under the direction of the Senior Receptionist or the Reception Manager

  • Receptionist - Bank

    2 weeks ago

    London, United Kingdom Country Court Full time

    **BANK Receptionist - Required at Camberwell Lodge Care & Nursing Home in Camberwell, London SE5, Part of the Country Court Family** **Hours: Variable as required including weekends** Our new venture, Camberwell Lodge Care & Nursing Home, is a brand-new luxury nursing home located in Camberwell, London, where our new team will be offering a 5* experience...

  • Receptionist- Bank

    1 month ago

    London, United Kingdom Greensleeves Care Full time

    Are you looking for a rewarding career within a respected care charity? Do you want part-time hours, competitive rates and ongoing training opportunities? Our care home Meadowcroft, are now seeking a Receptionist ( Bank ). In this role you will ensure all guests and visitors are given a friendly and professional welcome, whilst maintaining security of our...

  • Receptionist- Bank

    4 weeks ago

    London, United Kingdom Greensleeves Care Full time

    Are you looking for a rewarding career within a respected care charity? Do you want part-time hours, competitive rates and ongoing training opportunities? Our care home Meadowcroft, are now seeking a Receptionist ( Bank ). In this role you will ensure all guests and visitors are given a friendly and professional welcome, whilst maintaining security of our...

  • Bank Receptionist

    1 week ago

    London, United Kingdom Cygnet Full time

    Cygnet Hospital Beckton is a service for women with complex mental health needs. Situated in the East End of London, the hospital has four different specialist wards including PICU, acute admissions and personality disorder services. We are looking for a friendly and experienced Bank Receptionist to join our team on an ad hoc basis. This is a zero hour...

  • Receptionist - Bank

    1 week ago

    London, Greater London, United Kingdom Country Court Full time

    BANK Receptionist - Required at Camberwell Lodge Care & Nursing Home in Camberwell, London SE5, Part of the Country Court FamilyHours: Variable as required including weekendsOur new venture, Camberwell Lodge Care & Nursing Home, is a brand-new luxury nursing home located in Camberwell, London, where our new team will be offering a 5* experience to all our...

  • Bank Pharmacy Receptionist

    3 weeks ago

    London, United Kingdom The London Clinic Full time

    **Details**: **Bank Pharmacy Receptionist**: **Vacancy type** - Experienced**Contract type** - Bank**Area of specialism** - Administrative & Business Support**Role type** - Administrative & Clerical**Summary of role** **Bank Pharmacy Receptionist** We have an exciting opportunity for a Bank Pharmacy Receptionist to join our Pharmacy team based at The...

  • Receptionist - Bank

    2 days ago

    London, United Kingdom Bupa Care Homes Full time

    Requisition Title : Receptionist - Bank Job Number: HAV00TD Havelock Court 6 Wynne Road London London SW9 0BB Location Status On site Salary Amount £10.45 - £11.35 **Receptionist - Bank** **Havelock Court Care Home, **6 Wynne Road, London SW9 0BB - It’s the small things that can often make the biggest difference. At Bupa Care Homes, we know it's...

  • Receptionist - Bank

    4 weeks ago

    London, United Kingdom Bupa Care Homes Full time

    **Receptionist - Bank** - HAV00SR Job: Administration **Receptionist - Bank** **Havelock Court Care Home,** 6 Wynne Road, Stockwell, London SW9 0BB It’s the small things that can often make the biggest difference. At Bupa Care Homes, we know it's our privilege to care for people - supporting them to live with dignity and independence. Right now,...

  • Receptionist (Bank)

    2 weeks ago

    London, United Kingdom Nuffield Health Full time

    Receptionist (Bank)Warwickshire Hospital Customer Bank Part Time£12.01 per hour As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about...

  • Receptionist - Bank

    3 weeks ago

    London, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist - Bank **Receptionist - Bank** **Highgate Hospital, London N6 4DJ| Reception | Bank | Adhoc hours** Making a great first impression is really important. That’s why we need the right person to join us and help greet all visitors to Hospital. What matters is that you have both the confidence and empathy to provide excellent...

  • Band 2 Recruitment Receptionist

    3 weeks ago

    London, United Kingdom Bank Partners Full time

    Recruitment Receptionist (Band 2) at BHR Hospital Are you a highly organized and customer-focused professional looking to work with a friendly team in the NHS? BHR Hospital is seeking a dedicated and enthusiastic Recruitment Receptionist to join our dynamic team on a full time basis. This is an excellent opportunity to be an integral part of our mission to...

  • Receptionist - Bank

    1 week ago

    London, Greater London, United Kingdom Bupa Care Homes Full time

    Requisition Title : Receptionist - BankJob Number: HAV00TDHavelock Court 6 Wynne Road London London SW9 0BBLocation Status On siteSalary Amount £ £11.35Receptionist - BankHavelock Court Care Home, 6 Wynne Road, London SW9 0BB It's the small things that can often make the biggest difference. At Bupa Care Homes, we know it's our privilege to care for people ...

  • Bank Receptionist

    4 weeks ago

    London, United Kingdom Cygnet Full time

    We are looking for a friendly, professional **Bank Receptionist** with a passion for making a difference to others. You’ll be covering **ad-hoc Bank shifts between 8.45am - 4.45pm**, at Cygnet Hospital Ealing, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. **Cygnet Hospital Ealing** provides a...

  • Bank Receptionist

    3 days ago

    London, United Kingdom Cygnet Full time

    We are looking for a friendly, professional **Bank Receptionist** with a passion for making a difference to others. You’ll be covering **ad-hoc Bank shifts between 8.45am - 4.45pm**, at Cygnet Hospital Ealing, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. **Cygnet Hospital Ealing** provides a...

  • Receptionist (Bank)

    3 days ago

    London, United Kingdom Nuffield Health Full time

    Receptionist Nuffield Health Barts Hospital | Reception | Bank | Part time Up to £13.14 per hour depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK’s largest Healthcare Charity,...

  • Receptionist (Bank)

    3 days ago

    London, United Kingdom Nuffield Health Full time

    Receptionist Nuffield Health Barts Hospital | Reception | Bank | Part time Up to £13.14 per hour depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK's largest Healthcare Charity, we're here to help...

  • Band 2 Recruitment Receptionist

    1 week ago

    London, Greater London, United Kingdom Bank Partners Full time

    Recruitment Receptionist (Band 2) at BHR HospitalAre you a highly organized and customer-focused professional looking to work with a friendly team in the NHS?BHR Hospital is seeking a dedicated and enthusiastic Recruitment Receptionist to join our dynamic team on a full time basis. This is an excellent opportunity to be an integral part of our mission to...

  • Receptionist Bank

    3 weeks ago

    London, United Kingdom Care UK Residential Care Services Full time

    **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into management roles - Quality training to develop your skills - Flexible hours - Bank holiday enhancements - Stakeholder pension - Childcare vouchers - Free uniform - Thousands of...

  • Receptionist/administrator

    3 weeks ago

    London, United Kingdom Bank Partners Full time

    We have a fantastic opportunity for a full-time Band 3 Administrator to join BHR NHS trust team. **Job Summary**: The staff bank at Barking, Havering and Redbridge University Trust (BHRUT) Hospitals, one of London’s most celebrated teaching Trusts, are seeking an experienced critical care nurse to join their highly skilled clinical team within their...

  • Receptionist/administrator Bank

    1 month ago

    London, United Kingdom Care UK Residential Care Services Full time

    **Receptionist/Admin - Bank (0h contract)** **Ellesmere House Care Home - Chelsea, SW10 9NG** **Pay - £10.50 per hour** **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into management roles - Quality training to develop your...