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Band 3 Ward Administrator

4 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
An exciting opportunity for a ward administrator to join a new team on ward 513, based at the Queen Elizabeth hospital only. We are a small, friendly dynamic team who welcome everyone.

You will have good administrative and IT skills, and experience of working with various IT systems and databases and be able to develop processes to strengthen the service and improve the patient experience. Previous administrative experience is essential, ideally within a hospital/healthcare environment.

**Main duties, tasks & skills required**:
To provide support to the ward / department manager so that effective, efficient administrative service is provided for the ward.

To contribute to the efficient management of the ward environment in order to enhance the experience for patients in the hospital by supporting the ward manager in terms of audits, duty rosters, appraisal, sickness management and all other administrative duties essential to the smooth running of the ward.

To contribute positively to the effectiveness and efficiency of teams in which you work. To maintain confidentiality at all times. To have good working relations with the MDT and remain professional at all times.

To be an effective member of a multidisciplinary team under the direction and supervision of the Ward clerk Team leader.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems

**Desirable**:

- Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Ability to travel to multiple sites

**Desirable**:

- Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**: