Content Designer

2 weeks ago


London, United Kingdom 4Recruitment Services Full time

Our local authority client based in North London are urgently seeking an experienced Content Designer.

**Job Role**

Working as part of a multidisciplinary team and reporting to the Lead Content Designer, the role of Content Designer is to produce clear content in the right formats in the right places to make things easier for people to understand and use. This can involveworking on a single piece of content or on the end-to-end journey of a service to help users complete their goal.

Content designers plan, design and create content for users that helps them get the information they need. Working closely with user research and other design disciplines you will thoroughly understand your audience and their needs in order to create accessible,useful signposting and information across products and services. You will help other teams in their creation and maintenance of content, ensuring they understand best practice for content accessibility. You will take an active and engaged role in the iterativedesign and development process, providing expertise in content and help to develop and add to a new design system as well as tone of voice guidelines when appropriate (e.g. for a specific communications strategy or for a specific community). You will undertakeall duties with due regard to the provisions of health and safety regulations and legislation, Data Protection, the Council’s Equal Opportunities and Customer Care policies.

You will understand design and accessibility, adhering to practices and methods to help develop frameworks and principles.

**Knowledge**
- Thorough understanding of how to create good, accessible content across devices and for different communities
- Thorough knowledge of best practice accessibility
- Understanding of service design, interaction design and design research principle and how content design works with different teams and disciplines to best serve our citizens and internal users
- Basic understanding and experience of web analytics tools
- Experience working closely with stakeholders to best meet user and business needs
- Experience of confident working with different content management systems
- Experience strategically creating consistent content across various user journeys

**Experience**
- Creating and executing content for diverse communities
- Experience working in multidisciplinary teams
- Experience working as part of design teams with active working relationships with researchers, service designers and product managers
- Experience of building positive relationships with a range of both internal and external stakeholders


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