Senior Content Designer
2 weeks ago
What you will do:
Be the content lead for your squads and tribe and partner with multidisciplinary teams of product designers product managers user researchers and engineers to build usercentered experiences and content Distill highly complex problems and technical information into clear simple and accessible content that meets the needs of our users Endtoend user journey and content mapping to understand pain points and define user needs Build longterm strategic relationships with stakeholders to align on business and user needs Influence decisions deal with conflicting priorities and remove blockers Take responsibility for content quality review the work of others to assure quality and mentor content colleagues on their writing Be responsible for defining improving and implementing efficient processes collaborative ways of working and content standards Proactively gather data and insights to build strong evidence for content decisions and direction Instigate and facilitate user research to gain a deep understanding of our users and define how our language and content will meet their needs Lead and facilitate workshops critiques and collaboration sessions with stakeholders and peers Effectively communicate content design decisions and rationale to product and design teams and stakeholders Be a vocal and visible advocate for content design best practice and the value it brings to both the user and the business What were looking for: Experience in owning content design projects and strategy for digital productsA proactive problem solver who is comfortable working in a fastpaced product teamA deep understanding of endtoend journeys and how content is affected within these journeysExceptional writing editing and proofreading skillsProfessional English level with fluent proficiency in English grammar vocabulary and familiar with native UK or US English idioms and vernacularA champion of accessible and inclusive content with deep understanding of why its important to put it the heart of our user experienceExperience in creating embedding and maintaining content standards style guides and tone of voice guidelinesKnowledgeable on latest technology such as generative AI and the role of content design in that spaceExpert communicator of ideas concepts and rationale for content decisions to influence stakeholders and strategyComfortable influencing and conducting user research to improve the quality of content and user experienceExamples of how you achieved results on large or complex content design projects from start to finishPassion and affinity for TravelPerks mission and values Why youll love our team
Youll join a team of 30 Product Designers Content Designers and Researchers with multiple nationalities backgrounds and personalities You will be working in a highly collaborative environment where feedback transparency and support are at the core of what we do We lean on each others strengths and we save competitiveness for the occasional afterwork Pictionary game
We value autonomy proactivity and creativity We create time space and opportunities for you to think experiment and share ideas And we firmly believe in prioritising impact over effort
Your career and development are supported by our Competency Framework and regular development conversations We offer a transparent career path whether you will want to progress as an individual contributor or as a design manager
Want to know more? Find us at
Our Benefits A competitive compensation package including equity options in TravelPerk amount depends on role25 days annual leave plus bank holidaysPrivate medical insurance from Bupa andnbsp;Access to voluntary dental insurance through Bupa UKLife insurance with ZurichDiscounts on 12month gym memberships with GymFlexFree access to iFeel wellbeing resources and calls with therapists16 paid hours per year to volunteer for a cause of your choiceA work from anywhere in the world allowance of 20 working days per yearAccess to a wide variety of discounts and rewardsUnforgettable TravelPerk events including our spectacular annual summer party
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