Transport Administrator

3 weeks ago


Sheffield, United Kingdom Yourstaff Solutions Ltd Full time

Transport Administrator - Preferably transport background. Ongoing position. Two week alternating rota, Any 5 of 6 days (Mon - Sat) Rota 1 - 04:30 - 13:00 Rota 2 - 12:30 - 21:00 Will be given rota 1 month in advance.

**Job **Purpose**:
Provide efficient administration support to the Transport operation to ensure all key performance indicators are achieved whilst meeting all customer expectations and maintaining a legal operation.

**Main Responsibilities**:

- Ensure a positive customer experience is delivered on each and every delivery.
- Collate and produce statistical data on drivers recorded hours, and assist in collating driver summary reports.
- Ensure driver's recorded "driving hours and data" corresponds with tachograph readings in a reliable, accurate and consistent manner.
- Administration of digital tachographs as per the EU Driver regulations & WTD regulations..
- Assist in the preparation of weekly/ monthly accounting information to provide accurate and up to date information for the management team.
- Process all vehicle proof of delivery.
- Ensure customer queries on Proof of Delivery queries are responded to professionally and in a timely cost effective manner.
- Respond positively and within agreed time scales to internal and external customer requests.
- Assist in the investigation of problems with failed deliveries.
- Timely reporting of personal and vehicle accidents.
- General admin duties in line with transport legislation, company policy and procedures.
- Answer telephones professionally and within 4 rings.
- Assisting the Transport Supervisor with the maintenance of vehicle files.
- Assisting the Transport Supervisor with production of key performance indicators.

**Salary**: £11.50 per hour

Schedule:

- Day shift
**Experience**:

- transport: 1 year (preferred)
Reference ID: ADM01



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