Library Support Officer

4 weeks ago


Bedford, United Kingdom Bedford Borough Council Full time

**General information**:
**Reference **:002693

**Closing Date **:21/08/2023

**Service Area**:
**Directorate**:
Environment

**Service Area**:
Culture & Heritage

**Vacancy Details**:
**Category**:
Customer Service - Customer Service - All

**Job Title**:
Library Support Officer

**Grade**:
BBU04

**Salary Range (£ pro rata for part time roles)**:
BBU04 20,812 - 21,189

**Contract Type**:
Part time permanent

**Contract Hours**:
20812.00

**Job Advert**:
We are looking for someone who is enthusiastic, friendly and versatile to join the team at Kempston Library to help us deliver a high quality and welcoming service to a diverse range of customers. You will be working every Saturday from 10.00am to 4.00pm.

You will be excellent at multi tasking, have a proactive approach and the ability to communicate clearly and confidently. You will have excellent customer service skills and be able to use ICT competently and securely.

You will be interacting with customers by helping them use the self service system, answering their enquiries, providing ICT and digital support as well as taking part in library activities and carrying out a range of day to day library routines.

Although the job will have a base location which is Kempston Library and a regular rota, you will be expected to work flexibly and cover at other local libraries if required.

**How to apply**

**Please note**:
**The Council will not normally re-employ ex-employees in receipt of**:

- **a severance payment (within 12 months of leaving)**:

- **a local government pension (applies to Senior Officers only)**

**unless the appointment is business critical**

**Additional Vacancy Information**:
**Allowance (pro rata for part time roles)**:
N/A

**Work Pattern**:
Every Saturday from 10.00am to 4.00pm

**Is this an enhanced DBS role?**:
No

**Is this a politically restricted role?**:
No

**Is this a customer facing role which requires a fluent English Speaker?**:
Yes

**Vacancy Location**:
**Location**:
Bedfordshire, Bedford Borough Council Recruitment, Bedford

**Location**:
Halsey Road, Kempston, Bedford

**Is this a designated car user position?**:
No



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