Current jobs related to Helpdesk Operator Ftc - Chester - CBRE

  • Helpdesk Advisor Ftc

    4 months ago

    Chester, United Kingdom CBRE Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the...

  • Helpdesk Operator/scheduler

    3 months ago

    Chester, United Kingdom BAM UK & Ireland Full time

    **Building a sustainable tomorrow** BAM FM are recruiting a Helpdesk Operator/ Scheduler to join our team based at the university of Chester. **Working Hours are 36.25 per week. 08.00am - 4.15pm or 8.45am - 5.00pm Monday - Friday.** In addition to an attractive salary we offer a significant benefits package including a bonus scheme, contributory pension,...

  • Customer Service Coordinator

    2 weeks ago

    Chester-le-Street, Durham, United Kingdom OCS Full time

    About the RoleWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at OCS. As a key member of our operations team, you will be responsible for managing our helpdesk, ensuring the efficient delivery of services to our clients.Key ResponsibilitiesHelpdesk Management: Manage the helpdesk via phone calls and email,...

  • Customer Service Coordinator

    2 weeks ago

    Chester-le-Street, Durham, United Kingdom OCS Full time

    About the RoleWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at OCS. As a key member of our operations team, you will be responsible for managing our helpdesk, ensuring the efficient delivery of services to our clients.Key ResponsibilitiesHelpdesk Management: Manage the helpdesk via phone calls and email,...

  • Customer Service Coordinator

    2 weeks ago

    Chester-le-Street, Durham, United Kingdom OCS Full time

    About the RoleWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at OCS. As a key member of our operations team, you will be responsible for managing our helpdesk, ensuring the efficient delivery of services to our clients.Key ResponsibilitiesHelpdesk Management: Manage the helpdesk via phone calls and email,...

  • Customer Service Coordinator

    2 weeks ago

    Chester-le-Street, Durham, United Kingdom OCS Full time

    About the RoleWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at OCS. As a key member of our operations team, you will be responsible for managing our helpdesk, ensuring the efficient delivery of services to our clients.Key ResponsibilitiesHelpdesk Management: Manage the helpdesk via phone calls and email,...

  • Shift Operator

    4 months ago

    Chester, United Kingdom Outsource UK Full time

    **Terminal Operator** **Chester** **6 month fixed term contract** **£40,890 inclusive of shift allowance** A Terminal Operator is required on a 6 month FTC basis to work at an upper tier COMAH Site in Chester. This is a shift role working 12 hour shifts comprising of 2 days, 2 nights followed by 6 days off. You will be responsible for the 24/7, 365...

  • Helpdesk Administrator

    3 weeks ago

    Chester-le-Street, Durham, United Kingdom OCS Full time

    Job Reference: A unique identifier for this role Job Title: Customer Service Coordinator Location: A major city in the UK Salary: A competitive package Hours per week: A standard full-time schedule Role Overview A leading provider of specialist cleaning services, OCS is seeking a skilled professional to join our team as a Customer Service Coordinator. In...

  • Property Services Coordinator

    3 months ago

    Chester, United Kingdom Sykes Cottages Full time

    **About the Role**: Are you seeking your newest temporary position? Looking to get your foot in the door of a market leader? or keen to join a fantastic team during our busy **We are seeking our newest service-driven, organised Coordinators to join our vibrant, high-energy Property Services Team for a 6 month fixed term contract!** Sociable, organised and...

  • 2nd Line Technical Support Specialist

    2 weeks ago

    Chester, Cheshire, United Kingdom 1 Tech Staffing Ltd Full time

    Job Summary:1 Tech Staffing Ltd is seeking a skilled and motivated 2nd Line Technical Support Specialist to join our IT support team. As a key member of our team, you will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.Key Responsibilities:Provide remote technical support and, when...

  • 2nd Line Technical Support Specialist

    2 weeks ago

    Chester, Cheshire, United Kingdom 1 Tech Staffing Ltd Full time

    Job Summary:1 Tech Staffing Ltd is seeking a skilled and motivated 2nd Line Technical Support Specialist to join our IT support team. As a key member of our team, you will be responsible for providing advanced technical support across a wide range of hardware, software, and networking issues.Key Responsibilities:Provide remote technical support and, when...

  • 2nd Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1 Tech Staffing Ltd Full time

    2nd Line Engineer - Urgently neededChester - HybridUp to £35,000 DOEWe are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester.The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You willbe responsible for providing advanced...

  • Hybrid Field Service Technician

    1 day ago

    Chester, Cheshire, United Kingdom Vontier Full time

    Job Title: Hybrid Field Service EngineerWe are seeking a skilled Hybrid Field Service Engineer to join our team at Vontier. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fuelling solutions.Key Responsibilities:Undertake general servicing of forecourt fuel...

  • Hybrid Field Service Technician

    1 day ago

    Chester, Cheshire, United Kingdom Vontier Full time

    Job Title: Hybrid Field Service EngineerWe are seeking a skilled Hybrid Field Service Engineer to join our team at Vontier. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fuelling solutions.Key Responsibilities:Undertake general servicing of forecourt fuel...

  • Hybrid Field Service Technician

    3 days ago

    Chester, Cheshire, United Kingdom Vontier Full time

    Job Title: Hybrid Field Service EngineerWe are seeking a skilled Hybrid Field Service Engineer to join our team at Vontier. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fuelling solutions.Key Responsibilities:Undertake general servicing of forecourt fuel monitoring,...

  • Hybrid Field Service Technician

    3 days ago

    Chester, Cheshire, United Kingdom Vontier Full time

    Job Title: Hybrid Field Service EngineerWe are seeking a skilled Hybrid Field Service Engineer to join our team at Vontier. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our fuelling solutions.Key Responsibilities:Undertake general servicing of forecourt fuel monitoring,...

  • 2nd Line Support Engineer

    3 weeks ago

    Chester, United Kingdom 1TECH STAFFING LIMITED Full time

    2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on an IT Helpdesk, preferably within a Managed Service Provider (MSP) environment. You will be responsible for providing...

  • Administrative Support Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Digital Waffle Full time

    Job Title: Executive AssistantLocation: ChesterSalary: Up to £30,000 per annumDigital Waffle is seeking a highly skilled and proactive Executive Assistant to provide comprehensive administrative support to our Senior team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our office.Key Responsibilities:Manage and...

  • Administrative Support Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Digital Waffle Full time

    Job Title: Executive AssistantLocation: ChesterSalary: Up to £30,000 per annumDigital Waffle is seeking a highly skilled and proactive Executive Assistant to provide comprehensive administrative support to our Senior team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our office.Key Responsibilities:Manage and...

  • Administrative Support Specialist

    24 hours ago

    Chester, Cheshire, United Kingdom Digital Waffle Full time

    Job Title: Executive AssistantLocation: ChesterSalary: Up to £30,000 per annumDigital Waffle is seeking a highly skilled and experienced Executive Assistant to provide comprehensive administrative support to our Senior team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our business.Key Responsibilities:Manage...

Helpdesk Operator Ftc

4 months ago

Chester, United Kingdom CBRE Full time

Posted- 19-Feb-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Customer Service- Location(s)- Chester - England - United Kingdom of Great Britain and Northern Ireland**JOB SUMMARY**

The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.
- **This is a 6 month fixed term contract with possibility to go perm**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
- Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.
- Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
- Contacts customer for additional information and communicating the steps in the work order process.
- Runs, reviews, and distributes various customer service reports as necessary.
- May generate and dispatch service request work orders for completion by vendors.- Provides informal assistance such as technical guidance and/or training to co-workers.
- Other duties may be assigned.
- **SUPERVISORY RESPONSIBILITIES**

None**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**EDUCATION and EXPERIENCE**

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
- **CERTIFICATES and/or LICENSES**

None
- **COMMUNICATION SKILLS**

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- **FINANCIAL KNOWLEDGE**

Ability to calculate simple figures such as percentages.
- **REASONING ABILITY**

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- **OTHER SKILLS and ABILITIES**

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.**SCOPE OF RESPONSIBILITY**

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.