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Customer Service Executive
3 months ago
**Customer Service Executive**
**Location: Guildford, Surrey**
**Salary: £23,000 - £25,000**
**Working Hours: Monday to Friday, 9am till 5pm**
**Permanent. Full Time**
Do you enjoy interacting with customers?
**Responsibilities**:
Your role within the team will be to assist our customers from across the UK to ensure they are receiving the best service
Maintaining a close working relationship with customers and colleagues across all departments
Manage a ticketing system
Train customers in the use of systems from both an end user and admin perspective
Develop training material as required
Deploy, install and configure customer systems
Evaluate incoming customer requests and communicate with the development team to ensure these are understood
**Key skills**:
Excellent communication skills both written and verbal.
Ability to manage time effectively.
Be able to handle several customer accounts.
**Benefits**:
20 days Annual Leave (plus bank holidays)
Workplace pension scheme
Employee benefits scheme
Social gatherings
Paid training
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Reference ID: CT
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