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Customer Service Executive

2 months ago

Guildford, United Kingdom Tate Guildford Full time

Graduate Customer Service Executive x 2

IMMEDIATE START AND INTERVIEWS

  • £25k-£30k+ Annual Bonus
  • Full support and Training will be provided
  • Guildford Based
  • Hybrid working

Our client based in Guildford, is seeking 2 experienced Customer Service Executives to join an expanding team.

You'll play a vital role in supporting customers throughout their entire journey, ensuring timely and high-quality service delivery. This includes managing customer portfolios (excluding sales) from onboarding to completion.

The role demands a fast-paced environment. You'll quickly become familiar with our operational platforms, understand and follow internal processes, and take ownership of customer needs. Problem-solving skills and a "can-do" attitude are essential to overcome challenges and achieve positive outcomes.

About the candidate:

  • You have a keen eye for detail, are analytical, and maintain accuracy under pressure.
  • You are a self-starter
  • You are a hardworking, reliable individual with a proven track record of delivering high-quality customer service
  • You possess a "can-do" attitude and are willing to go the extra mile for customers.
  • You demonstrate excellent communication, interpersonal, and organizational/time management skills
  • You possess strong self-discipline, critical thinking skills, and a problem-solving mindset.
  • You thrive in a collaborative environment and can effectively communicate with remote colleagues
  • You are proficient in Microsoft Office Suite (Excel, Word, Outlook)

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.