Medical Secretary

7 months ago

Middlesbrough, United Kingdom NHS Professionals Full time

**Job Title**:Medical Secretary

**Location**:The James Cook University Hospital, TS4 3BW

**Hours**: 22.5 hours a week Wed
- Fri

**Trust Location**:South Tees Hospitals NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, South Tees Hospitals NHS Foundation Trust is the place for you.

**About the Trust**

South Tees is the largest hospital Trust in the Tees Valley with two acute hospitals and services in several community hospitals. It is easily accessible via car and public transport. There is an onsite staff restaurant and a coffee shop. There are various shops which include M&S and WHSmith.

**What you’ll be responsible for**:

- Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.
- Receive and make telephone calls to/from patients, relatives, GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.
- Acting as a point of contact for patients, carers, relatives and other members of the multidisciplinary team.
- Dealing professionally with sensitive and challenging communication.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous secretarial experience
- Previous NHS experience
- NHS System Knowledge
- e-CAMIS
- Time management skills
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience._

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Part-time, Temporary contract

**Salary**: £12.45 per hour

Expected hours: 22.5 per week

Schedule:

- Monday to Friday

Application question(s):

- Do you have NHS experience?

Work Location: In person

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