Service Coordinator

4 months ago


Falkirk, United Kingdom The Black Cat Talent Co. Full time

**Job description**

**Service Coordinator**

Monday to Friday - 8.00 to 17.00 (40 hours)

£21-23,000 per annum

Office based role in Falkirk (Hybrid working scheme - allows up to 2 days remote working per week once the probationary period is completed)

Permanent position

As a Service Coordinator your main responsibility will be to _**schedule the work of Service Engineers, in a specific geographical location**_.

It is the role of the Service Coordinator to plan the jobs on priority basis, taking into consideration security issues, Engineer location as well as Engineer skill-set. Customer service agreements have to be adhered to so it is important to also consider these to ensure a fantastic service is always offered.

The Engineers within the company complete a variety of different works across a range of access products. Jobs could be for emergency reactive work, compliance checks or quoted work repairs and upgrades.

This role requires great problem-solving skills, as well as good organisation and communication skills as you will be required to act as the liaison between customers and Engineers, providing updates and ensuring they are kept up to date with the time of their visits as well as the progress.

For certain jobs, you may be required to order materials or plant to ensure all jobs can be completed first-time

This is an exciting and fast paced role, with great opportunity to work for an extremely successful Entrance Systems company

If you have a passion for offering excellent Customer Service and can understand the customers’ needs and go above and beyond supporting both our customers and engineering workforce then you'd be a perfect fit for this role

As well as working within a great team and an attractive salary on offer, the following benefits are also provided:

- **Hybrid Working Pattern - We offer the opportunity to work up to 2 days per week remotely**:

- 25 Days Annual Leave + Bank Holidays
- Holiday Purchase Scheme
- Salary Sacrifice Pension Scheme (Enhanced Company Contributions)
- Life Assurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Health & Welling App including a Digital GP Service and a Medical Cash Plan, with cashback options
- Employee Discounts Available

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Falkirk: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Falkirk, Falkirk, United Kingdom Leaders in Care Full time £56,010

    We are seeking a dedicated Clinical Services Coordinator to become a vital part of our client's care home team.Our client, a prominent organization in the care sector, prioritizes compassion and is committed to delivering exceptional care standards.As a Clinical Services Coordinator, you will benefit from a competitive annual salary of up to £56,010 for a...

  • Service Coordinator

    3 weeks ago


    Falkirk, United Kingdom dormakaba Full time

    Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM systems or similar? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Falkirk branch. A job that matters: Your Tasks   Our Customer Support Coordinators deal with all of the internal and external...


  • Falkirk, Falkirk, United Kingdom Purosearch Full time £24 - £25

    Position Overview:As a Lead Clinical Services Coordinator, you will collaborate with an exceptional management team in a supportive healthcare environment. This role is ideal for those seeking to make a significant impact in clinical services.Compensation and Benefits:We offer a competitive salary along with the following benefits: Complimentary uniform...

  • Homecare Coordinator

    3 months ago


    Falkirk, United Kingdom Anderson Wright Consulting Ltd Full time

    **HOMECARE COORDINATOR - GLASGOW - FULL TIME - CIRCA £24,000 BASIC SALARY + BENEFITS** Our client is a leading independent family home care provider with 30 years experience. They want their staff to fulfill their full potential and provide an ongoing career development path. They are now looking to recruit a Care Coordinator to assist with the management...


  • Falkirk, United Kingdom Scottish Prison Service Full time

    1Support the Professional Standards Manager to develop, implement and manage the SPSC quality assurance framework to ensure the attainment, audit and assurance of all standards relating to learning and development in the Scottish Prison Service (SPS). Support the Professional Standards Manager to develop quality assurance standards that allow the SPS to...

  • Care Coordinator

    4 months ago


    Falkirk, United Kingdom Delight Supported Living Ltd Full time

    **Social Care Service Coordinator** **Location**:Falkirk **Salary**:Competitive **Contract**:Permanent **Are you an experienced Service Coordinator looking for a new challenge?** Would you like to join a team delivering expanding high-quality services within the Renfrewshire area? Coordinators will be responsible for promoting, developing & managing...

  • Care Coordinator

    4 months ago


    Falkirk, United Kingdom Cluaran Care Full time

    Job Overview: We are seeking a highly organized and compassionate individual to join our team as a Care Coordinator. As a Care Coordinator, you will play a crucial role in ensuring the smooth and efficient coordination of care for our clients. This position requires excellent communication skills, attention to detail, and the ability to multitask in a...

  • Fleet Coordinator

    4 months ago


    Falkirk, United Kingdom Peter Vardy Full time

    **Contract type**: - Full Time**The Opportunity**: **Fleet Coordinator** **Peter Vardy - FlexAuto** **Grangemouth, FK3 8XJ** **£Competitive plus bonus and excellent benefits** **40 Hours Monday to Friday 8.30am to 5pm** **Driving License Essential** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries...

  • Marketing Coordinator

    4 months ago


    Falkirk, United Kingdom Contract Scotland Full time

    Contract Scotland are currenting recruiting for a Marketing Coordinator to join our forward thinking client in the Falkirk area. To be successful in this role you should have a proactive approach and be confident working independently. The role itself will involve: - Preparing marketing sales and trend reports - Creating and coordinating marketing...

  • Youth Work Coordinator

    3 months ago


    Falkirk, United Kingdom Kinetic Youth Ltd Full time

    **Kinetic ARE RECRUITING YOUTH WORKERS** **Youth Work coordinator** Kinetic is a national charity that delivers youth work and informal education services within the secure estate (prisons), in Youth Offending Institutes with under 18’s, in the adult estate with 18-25-year-olds and in some secure children’s homes and education settings. We have been...


  • Falkirk, Falkirk, United Kingdom GAP Group LTD Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to join our Plant and Tool division as a Customer Service Administrator.The successful candidate will be responsible for coordinating the hiring of equipment to companies within the construction, utilities, and infrastructure sectors.Key Responsibilities:Coordinate the hiring of...


  • Falkirk, United Kingdom Pettigrew Recruitment Group Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking an experienced Customer Service Administrator to join our team at Pettigrew Recruitment Group. As a key member of our customer service team, you will be responsible for delivering high-quality aftercare and service to our customers and providing an excellent administration service to the...


  • Falkirk, United Kingdom Pettigrew Recruitment Group Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking an experienced Customer Service Administrator to join our team at Pettigrew Recruitment Group. As a key member of our customer service team, you will be responsible for delivering high-quality aftercare and service to our customers and providing an excellent administration service to the...


  • Falkirk, United Kingdom Crunchy Carrots Full time

    Digital Advertising Coordinator - Part / Full Time - Operating Hours Monday to Friday - Location: Falkirk Crunchy Carrots is at an exciting point in our long-term legacy with an ever-expanding client base, consistent growth in our team, and definitive ambitions to be the provider of choice for all things marketing throughout Scotland. As such, we are...


  • Falkirk, United Kingdom Kinetic Youth Ltd Full time

    **Kinetic ARE RECRUITING YOUTH WORKERS** Kinetic is a national charity that delivers youth work and informal education services within the secure estate (prisons), in Youth Offending Institutes with under 18’s, in the adult estate with 18-25-year-olds and in some secure children’s homes and education settings. We have been delivering these services for...

  • Care Coordinator

    3 months ago


    Falkirk, United Kingdom Cluaran Care Full time

    Cluaran Care looking for an organised professional who can assist with the following duties. You will perform a variety of duties in the coordination of scheduling, whilst providing the highest quality of service to service users. Paid ongoing training Company Pension scheme Fantastic career progression opportunities in a growing business Work...

  • Play Coordinator

    3 months ago


    Falkirk, United Kingdom First 4 Kids SCIO Full time

    **Job Title**: Play Coordinator **Location**: First 4 Kids, Various sites throughout the Falkirk area **Accountable to**: Area Manager; Strategic Manager and Executive Management Committee **Responsible for**: Playworkers; Assistant Playworkers; Volunteers **This is a flexible post; school term time may include 2.30pm -6.15pm; school holidays 08.00am -...


  • Falkirk, Falkirk, United Kingdom Engenda Group Full time

    Position OverviewEngineering Project CoordinatorSenior LevelLocation: FalkirkAre you a seasoned engineering expert from the Whisky/Distillation sector seeking a new opportunity?Would you like to be part of a dynamic and expanding organization, with ample opportunities to engage in thrilling projects for top-tier clients?Engenda Group, a prominent engineering...

  • Logistics Coordinator

    1 month ago


    Falkirk, Falkirk, United Kingdom Nine Twenty Full time

    Company Overview: Nine Twenty is a prominent player in the pharmaceutical solutions sector, dedicated to delivering high-quality services and products. Position Summary: We are seeking skilled Logistics Coordinators to enhance our operations. This role is pivotal in ensuring the efficient management of our warehouse activities. Key Responsibilities: ...


  • Falkirk, United Kingdom Office Angels Full time

    Position Overview - Interim Office CoordinatorPay Rate - £12 per hourDuration - Temporary Assignment (4 weeks)About the Role:Office Angels Stirling is pleased to present an opportunity for a skilled Interim Office Coordinator to join a thriving organization during a temporary leave period.This assignment is set for a duration of 4 weeks, and we are seeking...