Senior Payments Administrator

2 weeks ago

Manchester, United Kingdom Savills Full time

**Role Overview**

Supporting the Payments Manager, the Payments Senior Administrator is to look after the processes of the team and coordinate the output, completion and quality of work completion within the Payments function (based in Manchester), to support the Banking support to with investigation and resolution of bank reconciliation, ensuring SLA’s and KPI’s are met. The role incorporates coordinator responsibilities of a team as per the organisation chart that will be made available. The individual will work closely with the Payments Manager to coordinate and maintain the teams workload and ensure the best internal and external customer experience is given by the function, meeting agreed SLA’s and KPI’s.

**Key Responsibilities**

Working with the Payments Manager, assist in coordinating the Payments team in line with the processes as detailed below:
Team
- Ensure key tasks are carried out accurately and timely on a regular basis,
- Maintain, investigate, resolve, coordinate and control the AP suspense account to agreed process and SLA
- Maintain, investigate, resolve, coordinate and control WF that create bank reconciliation items inline with the agreed process and SLA
- Ensure the we adhere to the RICS guidelines
- Bring continuous improvement to processes and role
- Liaison and support with all other sub teams, role model one team strategy
- Working with the Payments Manager to assist with:

- review procedures in line with the service delivery and best practice
- assist the Payments Manager in the resource requirements for the team under remit
- deliver KPIs to monitor performance, highlighting and therefore improving results for the team
- Report KPI performance
- Misc. reporting/ad-hoc projects
- Assist with cross over tasks and team leadership with the other teams

**Key Skills**

Experience
- Minimum 2 years involvement with management of an AP function
- Proven experience of dealing with internal / external clients at all levels
- Strong communication skills
- Proven experience in the use of online banking platforms (min 2 years)
- Knowledge of business process / procedures
- Experience in multi-disciplined functions

Technical experience:
- Basic accounting understand
- understanding of double entry
- RICS Client Monies Handling
- Strong excel knowledge
- Knowledge of Banking platforms
- MRI

Skills and Knowledge
- Possesses vision and is able to develop complex strategies and solutions
- Excellent relationship builder to generate business
- Focussed: commits to challenging goals and delivers consistently against these
- Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills
- Continuous improvement: delivers efficiency in addition to effectiveness
- Self-starter, who relishes challenges and strives for the best
- Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
- Strong organisational and time management skills
- Strong conflict management skills
- Robust and prepared to lead from the front
- Diplomatic and challenging with the ability to influence others
- Confident with a positive outlook
- Strong decision maker who gives assurance
- Ethical with strong integrity
- Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible

People, process and team development experience, able to evidence
- Proven ability to develop skills and enable personal and professional growth of individuals
- Able to delegate effectively for maximum results
- A motivator, able to create successful team working and individual performance and engagement
- Experience of successful conflict management and performance management
- Subject matter expert in Accounts Payable and full understanding of Purchase to Pay

**Team Overview**

Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.

Supporting the Payments Team Leader, the Payments Team Clerk will perform the operational key tasks required for the processing of payments within the Accounts Payable function (based in Manchester). In addition to this, it will include key tasks for the overall department in a sense of ensuring the highest level of knowledge/experience of the payments process.
The role incorporates the duties and responsibilities within AP department as per the organisation chart that will be made available.

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Sa

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