Swiss German Customer Service Rep

4 days ago


Cambridge, United Kingdom Origin Multilingual Full time

**Swiss German Speaking Customer Service Representative**

**Location: Cambridge (Remote and Office working)
1 day a month required in the office, the rest is working from home.
Relocation package offered**

**Permanent**

**There are two available shift options**:

- £22k - A Shift: Monday to Friday, 37.5 hours per week. 07:00 - 15:15pm
**Or**
- £23.4k
- Week 1: Mon - Fri 09:45 - 18:00
- Week 2: Mon - Thu 09:45 - 18:00, Friday OFF, Saturday 08:00 - 16:15

**Client Profile**:
Origin Multilingual is proud to announce, we are searching for a **Swiss German Speaking Customer Service and Sales Advisor**to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.

**Key Purpose**

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

**Key Responsibilities**:

- Answering calls from existing and new customers
- Proactively dealing with all queries relating to the business
- Taking orders and bookings via external and internal calls
- A professional approach with the ability to build rapport with each customer
- Demonstration extensive knowledge on all our product ranges
- Facilitating calls from B2B and B2C

**Personal Specification**
- Previous experience in a similar role (preferred but not essential)
- Customer service experience (preferred but not essential)
- Self-motivated, with a 'can do' attitude
- Attention to detail with high level of communication skills is essential
- Swiss German/German Fluent speaker
- Computer literacy
- A passion to deliver the highest quality for our clients customers

Pension scheme of up to 6%, discounted gym membership, Life assurance, relocation support, and more



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