German and Polish Customer Service Rep £23.5k

4 days ago


Cambridge, United Kingdom Origin Multilingual Full time

**German and Polish Speaking Customer Service Representative**

**Location: Cambridgeshire (Remote and Office working)
Only required in the office 2/3 times a month
Relocation package offered if required**

**Permanent**

**Up to £23,500 per annum**

5 week rotational shift, 37.5 hours per week:
Week 1: Monday to Friday. 07:00 - 15:15
Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45
Week 3: Monday to Friday. 11:00 - 19:15
Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15
Week 5: Monday to Friday. 11:45 - 20:00

**Client Profile**:
Origin Multilingual is proud to announce, we are searching for a **German and Polish Speaking Customer Service Advisor**to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.

**Key Purpose**

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

**Key Responsibilities**:

- Answering calls from existing and new customers
- Proactively dealing with all queries relating to the business
- Taking orders and bookings via external and internal calls
- A professional approach with the ability to build rapport with each customer
- Demonstration extensive knowledge on all our product ranges
- Facilitating calls from B2B and B2C

**Personal Specification**
- Previous experience in a similar role
- Customer service experience
- Self-motivated, with a 'can do' attitude
- Attention to detail with high level of communication skills is essential
- German and Polish Fluent speaker
- Computer literacy
- A passion to deliver the highest quality for our clients customers



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