Customer Contact Team Assistant

4 weeks ago


Pontypool, United Kingdom Melin Homes Full time

Do you want to be part of an Outstanding Company to Work For in the Best Companies survey?

Due to internal progression within the team, we are looking to recruit in our friendly busy customer contact team.

In the role you will provide a courteous and efficient service to our customers. You will require a flexible approach to the post and working as part of a friendly, busy and committed team. You will be required to follow a shift pattern of 8-4 and 9-5 from your start date. You will then be on a hybrid working rota basis after completion of the 6 month probation period.

You will have a highly supportive line manager who will check in with you regularly to support you to perform well, help you sustain your well-being so that you flourish at work and coach you to continually grow your knowledge and skills. They will have your back and be available to you when you need them. They will listen to you, give you clarity and direction and make you feel included so that you cannot fail to have a highly positive experience at work.

Here’s what The Team says about working for Melin

Hours: 35 per week

Base: Office & hybrid working

**Make sure you tell us how you meet the Person Specification, as this helps us to make shortlisting decisions. CV's will not be accepted for this role.**

**To help you understand more about the role, please refer to the “Recruitment Pack” in the 'Documents Available' section at the top of the page.**

At Melin we are guided by our values and driven by our commitment to our communities, to equality & diversity, to the health and wellbeing and development of our team. By getting the best out of your people, you will help to give our residents the best services and opportunities they could want.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.

Closing Date**: 15 February 2023 11.59pm**

Information Event**: 21 February 2023**

Interviews**: 23 February 2023


  • Teaching Assistant

    19 hours ago


    Pontypool, United Kingdom TeacherActive Full time

    Classroom Teaching Assistant / TAStart date: Immediate StartLocation: PontypoolSalary: £76-£86 a dayDo you enjoy supporting children and developing children?Are you passionate about helping children?Are you looking for a flexible, part time opportunity to work in a fantastic primary school?Are you ready to join a school full of nurturing and supportive...

  • Teaching Assistant

    19 hours ago


    Pontypool, United Kingdom TeacherActive Full time

    Classroom Teaching Assistant / TAStart date: Immediate StartLocation: PontypoolSalary: £76-£83 a dayDo you enjoy supporting children and developing children?Are you passionate about helping children?Are you looking for a flexible, part time opportunity to work in a fantastic primary school?Are you ready to join a school full of nurturing and supportive...

  • Refuge Team Leader

    43 minutes ago


    Pontypool, United Kingdom Cyfannol Womens Aid Full time

    **Title** Torfaen Refuge Team Leader - Salary_ £25,000 (Rising to £25,500 after 6 months’ probation) **Location & working Pattern** Torfaen Day shifts-9am-5pm and 10am-6pm, this is a static post due to the nature of the role and funding requirements. All staff must work flexibly on occasions to meet the needs of women and children. Successful...


  • Pontypool, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Service Delivery Assistant to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service...


  • Pontypool, United Kingdom GC Windows Ltd Full time

    We have an exciting opportunity for an experienced Customer Care Co-ordinator to join an established team within a solid UPVC Window and Doors Manufacturing and Installation company. We have a strong placement within the Newbuild Construction industry, handling requests from Site Managers, Customer Care departments and homeowners alike. The role is based in...

  • Finance Assistant

    19 hours ago


    Pontypool, United Kingdom Melin Homes Full time

    We are recruiting for a Finance Assistant to join our Finance Team on a part time basis working 28 hours per week.You will assist the Director of Finance in providing a cost effective, responsive, customer focused, timely and quality financial service.You will have a highly supportive line manager who will check in with you regularly to support you to...


  • Pontypool, United Kingdom Pavilion Service Station Full time

    Forecourt sales assistants are the face of our company and because our customers are key to the success of our business, providing outstanding customer service is paramount to this role. You must have the drive, passion and a natural aptitude to deliver a fabulous customer experience every time.You will need to be trustworthy, outgoing, able to work alone,...


  • Pontypool, Torfaen, United Kingdom Vibe Recruit Full time

    Vibe Recruit are seeking a Business Support Officer to join one of our client in Pontypool on temporary 3 months contract. The ideal candidate will provide essential administrative and clerical support to ensure the smooth operation of the business. Part time 24.4/ 3 days a week (flexible) 42 per hour Pay weekly! Perform data entry tasks with...


  • Pontypool, United Kingdom TeacherActive Full time

    Level 3 Teaching Assistant Needed!PontypoolSeptember Start An Outstanding Primary School based in the Pontypool area is looking for an inspiring Teaching Assistant to join their school full time as a General Teaching Assistant in their early years.Are you passionate about being a Teaching Assistant?Do you enjoy supporting and developing children?The...


  • Pontypool, United Kingdom TeacherActive Full time

    Key Stage 2 Teaching Assistant Needed!Start date: SeptemberAn Outstanding Primary School based in the Pontypool area is looking for an inspiring Teaching Assistant to join their school full time Key Stage 2 Teaching Assistant.Are you passionate about being a Teaching Assistant?Do you enjoy supporting and developing children?The successful Teaching...


  • Pontypool, United Kingdom Acorn Recruitment And Training Full time

    Acorn Recruitment is seeking an Administration Assistant to work with their Public Sector Client based in Pontypool. The post holder will be: - Fully computer literate - Motivated, enthusiastic, and able to work as part of a team or own initiative - Have good clerical skills - First class oral and written communication skills - Excellent interpersonal and...

  • Care Assistant

    4 weeks ago


    Pontypool, United Kingdom Completely Care Full time

    Care Assistant Pontypool £11.80- £12.30per hour Flexible work hours available. Days and Nights. Temporary and Permanent work opportunities available. Are you looking for a career where no day is the same and you can make a real difference to the lives of older people? Yes? Then we want to hear from you. If you have a love and compassion for working...

  • Teaching Assistant

    18 hours ago


    Pontypool, United Kingdom New Directions Holding Full time

    New Directions is recruiting for a number of Teaching Assistants to work with our Primary schools in the Pontypool area. There are multiple positions available, including long term and part time, day to day supply. We are looking for a dedicated and inspiring teaching assistant to help the teacher provide a creative and exciting learning environment to...

  • Property Assistant

    1 month ago


    Pontypool, United Kingdom Watkins and Gunn Solicitors Full time

    An enthusiastic and driven administrative assistant to support our busy Property Team at our Pontypool office. Experience preferred but not essential, as training will be given. The position is permanent, full-time. and office based. Please submit your CV along with a covering letter. **Job Types**: Full-time, Permanent **Salary**:...


  • Pontypool, United Kingdom Teaching Personnel Full time

    Position: Welsh Teaching AssistantLocation: NP4Hours: 8:30 – 3:30 (Monday – Friday) Pay: Minimum £12.82 per hourStart: 13th May 2024Teaching Personnel are looking to recruit several new members to join our team of Teaching Assistants, covering local Welsh schools in Torfaen. Experience working within school is not vital, but it is useful and...


  • Pontypool, United Kingdom Teaching Personnel Full time

    Position: Welsh Teaching Assistant Location: NP4 Hours: 8:30 – 3:30 (Monday – Friday) Pay: Minimum £12.82 per hour Start: 13th May 2024 Teaching Personnel are looking to recruit several new members to join our team of Teaching Assistants, covering local Welsh schools in Torfaen. Experience working within school is not vital, but it is useful and...


  • Pontypool, United Kingdom Total Care Services Ltd Full time £17 - £18

    About the JobExperienced Level 3 meds trained Healthcare Assistant?Apply now, we can offer you the BEST benefits package in South Wales!TCS is owned by all its employees and we are looking for caring and experienced individuals to join our team.We have full and part time vacancies, days and nights, with the following benefitsYou will receive:Industry-leading...

  • Legal Assistant

    1 hour ago


    Pontypool, United Kingdom Torfaen County Borough Council Full time

    **JOB TITLE**: **LEGAL ASSISTANT (LITIGATION)** **SALARY**:GRADE 7 | SCP 23-28 | £32,076 - £36,648 PRO RATA** **HRS/WEEK**:22.5** **WEEKS/YEAR: 52** **CONTRACT**:PERMANENT** Within the Council’s litigation legal team a vacancy has now arisen for a legal assistant. This role will primarily involve assisting the litigation team of lawyers, dealing...

  • Nursery Assistant

    1 month ago


    Pontypool, United Kingdom Completely Care Full time

    We are looking for experienced Nursery Assistants to work in Nurseries, Pre-Schools and After School Clubs and Holiday Clubs in Pontypool and surrounding areas, great rates of pay £11.60 per hour, we have on-going work staying in one site or moving around different locations depending on what you would prefer. Full time hours are available or just a day a...

  • Care Assistant

    1 month ago


    Pontypool, United Kingdom Ty Bryn Care Home Full time

    Ty Bryn Care Home are currently recruiting for a night-time care assistant to join their team. The hours of work are 22.30 - 07.30. Two to three shifts per week. The rate of pay is £10.10 per hour. No previous experience is required as full training is provided. For an informal chat please ring 01495 773043 and ask to speak to a member of the management...