Head of Order Processing

3 weeks ago


Hemel Hempstead Industrial Estate, United Kingdom Coburg Banks Limited Full time

We're looking for a senior administrator with leadership experience to join our client as the Head of Order Processing You would play a key role as part of Europe's leading vending, coffee and refreshment provider, leading the order processing / contractsadministration function at the UK Head Office in Hemel Hempstead.
Full-time permanent role, offering a hybrid working pattern. Salary £39,000 - £45,000 dependent on experience plus benefits including life assurance, 5 weeks paid sick leave, plus industry leading training, development opportunities.
This is a people management and leadership opportunity ensuring accuracy and efficiency of business process alongside a focus on removal of cost and complexity, simplifying where possible to ensure delivery of best in class client experience.
**The Role**
As Head of Order Processing you would play an important function ensuring clients experience best in class service from point of machine order to installation to contract setup. Key responsibilities will include
- Providing coaching to team members related to personal performance and agreed goals
- Daily line management to include operational performance, conduct, sickness absence and holidays ensuring all standard procedures and policies are followed
- Leading system and process change management, whilst ensuring documentation of and adherence to machine order, contract setup, site survey and installation processes.
- Monitoring of defined performance indicators to improve accuracy, efficiency and customer experience via continuous improvement cycle
- Reporting on KPIs supported by rationale on any variance to target and resulting plan of actions to address
- Strong Leadership Skills, alignment of Team to a shared vision, experience leading high performance cultures
- Excellent communication and interpersonal skills with ability to get the best out of our people to build a high performing team.
- Working in a high pressure, complex environment across multiple software platforms and operational teams.
- Good analytical and problem-solving skills
- Knowledge of Project Management and process mapping skills - Visio knowledge preferable
- Experience in Microsoft solutions, particularly Excel and SharePoint.
**The Company**
The business you'll be working for is Europe's leading vending, coffee and refreshment provider for the workplace and public domain, operating across 16 countries within Europe, serving 12 million people every day. Within the UK they are trusted by circa 3,500businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.



  • Hemel Hempstead, Hertfordshire, United Kingdom Crisp Recruitment Full time

    Order Processing AdministratorSalary: £23,500 to £24,000 + 8% pension and private healthcareDuration: PermanentLocation: Hemel HempsteadHours Mon-Fri 9.00am 5.00pm Hybrid workingJoin this hugely successful distributor who renowned for collaborating with some of the UK's largest household brands, delivering exceptional service with an employee centric...


  • Hemel Hempstead, United Kingdom Crisp Recruitment Full time

    Order Processing and Shipping Administrator **Salary**: £24,000 + 8% pension and private healthcare Duration: Permanent Location: Hemel Hempstead Hours - Mon-Fri - 9.00am - 5.00pm - Hybrid working Join this hugely successful manufacturer who currently sit as the market leader in thier field. Renowned for delivering fantastic training, exceptional...


  • Hemel Hempstead, United Kingdom Crisp Recruitment Full time

    Order Processing and Shipping Administrator **Salary**: £24,000 + 8% pension and private healthcare Duration: Permanent Location: Hemel Hempstead Hours - Mon-Fri - 9.00am - 5.00pm - Hybrid working Join this hugely successful manufacturer who currently sit as the market leader in thier field. Renowned for delivering fantastic training, exceptional...


  • Hemel Hempstead, Hertfordshire, United Kingdom Crisp Recruitment Full time

    Order Processing and Shipping AdministratorSalary: £24,000 + 8% pension and private healthcareDuration: PermanentLocation: Hemel HempsteadHours Mon-Fri 9.00am 5.00pm Hybrid workingJoin this hugely successful manufacturer who currently sit as the market leader in thier field. Renowned for delivering fantastic training, exceptional service with an employee...


  • Hemel Hempstead, United Kingdom Selecta Full time

    Selecta is an innovative global industry leader and food tech pioneer, which runs as a 24/7 food & drink distribution and technology led powerhouse with 2021 reported revenues of over €1billion. Selecta provides millions of moments of joy to its end consumers throughout Europe. As such, we are uniquely positioned to address the needs of our clients and...


  • Hemel Hempstead, United Kingdom Selecta Full time

    Selecta is an innovative global industry leader and food tech pioneer, which runs as a 24/7 food & drink distribution and technology led powerhouse with 2021 reported revenues of over €1billion. Selecta provides millions of moments of joy to its end consumers throughout Europe. As such, we are uniquely positioned to address the needs of our clients and...


  • Hemel Hempstead, United Kingdom Merz Pharma UK-Limited Full time

    Your Contribution This role exists to support the business and its customers in supplying the right product at the right price to the right customer first time, on time, every time. The focus is on quality, accuracy and attention to detail coupled with a deep sense of personal responsibility. Key Responsibilities Responsibilities include but not limited...

  • Head of Procurement

    3 weeks ago


    Hemel Hempstead Industrial Estate, United Kingdom Appcastenterprise Full time

    **Head of Procurement** **Location**: **Hemel Hempstead, Hertfordshire, HP2 7TG** **What we need, in a nutshell** Our business has grown exceptionally over the last 18months, from 10 holiday parks to a whopping 27, and we are as excited as ever to be inspiring everyone to holiday in the UK. This growth has created opportunity within our Central Support...

  • Order Processor

    1 month ago


    Hemel Hempstead, Hertfordshire, United Kingdom April Recruitment Full time

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Order Processor. The position is a permanent role paying up to 27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining customer...

  • Order Processor

    4 weeks ago


    Hemel Hempstead, Hertfordshire, United Kingdom April Recruitment Full time

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Order Processor. The position is a permanent role paying up to 27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining customer...


  • Hemel Hempstead Industrial Estate, United Kingdom Post office recruitment team Full time

    **Summary** **Salary**:£23031.32 per annum **Contract Type**:Permanent **Location**: Crusader House, Unit 4 Maxted Close, Hemel Hempstead. HP2 7QT **Reporting to**:Cash Centre Manager **Closing Date**:16th March 2023 **The Purpose of the Role** To deliver a high standard of customer service in a variety of roles within the cash centre...

  • Order Processor

    4 weeks ago


    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are looking to recruit an Order Processor to join a well-established client based in Hemel Hempstead who are the market leader in their field and based in the heart of the Maylands area. Within this role you will be working closely with the Supply Chain department by processing orders, carrying out various administrative tasks, offering sales support and...

  • Process Analyst

    3 weeks ago


    Crick Industrial Estate, United Kingdom City Plumbing Full time

    #BelongWithUs Come and join us as an improvement focused and results driven Process Analyst and be part of a hugely successful and friendly team. The Role: As a Process Analyst, you'll have a real and tangible impact within an industry that is ready for a digital revolution!The Process Analyst will help accelerate our digital transformation and be...

  • Sales Order Processor

    1 month ago


    Hemel Hempstead, United Kingdom April Recruitment Full time

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Sales Order Processor. The position is a permanent role paying up to £27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining...

  • Sales Order Processor

    4 weeks ago


    Hemel Hempstead, United Kingdom April Recruitment Full time

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Sales Order Processor. The position is a permanent role paying up to £27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining...

  • Sales Order Processor

    4 weeks ago


    Hemel Hempstead, United Kingdom April Recruitment Full time

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Sales Order Processor. The position is a permanent role paying up to £27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining...


  • Hemel Hempstead, Hertfordshire, United Kingdom April Recruitment Full time £27,000

    We are working with a reputable client based in Hemel Hempstead (HP2) who require a professional Sales Order Processor. The position is a permanent role paying up to £27K p/a + Benefits. Working Hours: Monday - Friday - 9.00am - 5:30pm Duties will consist of accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining...

  • Order Processor

    2 weeks ago


    Finedon Road Industrial Estate, United Kingdom Pinnacle Windows Full time

    At Pinnacle Windows we are looking for a Order Processor to efficiently and effectively process orders and quotes for our customers using window and door software. **Order Processor Responsibilities:**: - Prioritise (and process) orders, sending them back to the relevant person and help meet company response time targets - React and respond to all other...


  • Hemel Hempstead, United Kingdom Red Door Recruitment Full time

    Due to expansion, a vacancy has arisen within this well-established company for a Purchase Order Administrator. You will join the business to provide admin support within support to the Product Development, Sales and E-commerce functions to enhance continued business growth. The role will suit a person with a positive, professional and friendly approach...

  • Sales Administrator

    3 weeks ago


    Hemel Hempstead Industrial Estate, United Kingdom The Dispute Service Ltd Full time

    The Sales & Customer Success team are seeking an administrator to join TDS and support us selling products to letting agents in England and Wales. Our products include tenancy deposit and client money protection. Reporting to the Head of Sales and Client Success, you’ll assist in the day-to-day administration of sales activities. So, if you’d like...