Order Processor

At Pinnacle Windows we are looking for a Order Processor to efficiently and effectively process orders and quotes for our customers using window and door software.
**Order Processor Responsibilities:**:

- Prioritise (and process) orders, sending them back to the relevant person and help meet company response time targets
- React and respond to all other enquiries promptly
- Handle issues and follow through to resolutions with the help of relevant colleagues (Sales Managers, Directors, Finance, Transport etc)
- Add value by offering extra products and services
- Pass new referrals onto the Sales Team
- Assist customers who request delivery ETA’s
- Answering the phone
- Build relationships with repeat customers over time.

**Order Processor Requirements:**:

- Attention to detail & Reliable
- Previous experience in an order processing role desirable but not essential
- Flexible attitude and approach
- Ability to work on own initiative
- Positive attitude and a continuous improvement mindset
- Basic computer skills (Evolution/Evonet experience desirable but not essential)
- Happy to be part of a team, self-motivated
- A good communicator and relationship-builder with colleagues and customers

**About Pinnacle Windows:**
Pinnacle Windows is a manufacturer of uPVC Windows and doors and deliver to clients nationwide. We pride ourselves on flexibility, meeting the needs of our customers and continuous development of our staff.
**Location**: Wellingborough
**Contract Type**: Permanent
**Hours**: Full Time, 07:30- 1600 Monday to Friday (30 Minute lunch break)
**Salary**: £11.00 per hour
You may have experience of the following: Order Processor, Sales Administrator, Administration, Sales Order Processor, Sales Support Executive, Sales Support Administrator, Client Services, Customer Service Advisor, Administrator, Customer Service, Office Administrator,Sales Support, etc.
REF-202 541