Customer Service Advisor

3 weeks ago


West Midlands, United Kingdom Ritz Recruitment Full time

Overview

**Reference**
CSABrum21

**Salary**
£11 - £11/hour

**Job Location**:

- United Kingdom - England - West Midlands - West Midlands - Birmingham

**Job Type**
Temporary

**Posted**
Wednesday, June 21, 2023

Customer Service Associate

Temporary

Birmingham

£11.00 per hour

Monday-Friday at 8:30-5:30 and then change to shifts to include Mondays -Saturdays 11-8, 8:30-5:30 or 9-6.

As one of the first points of contact for the residents, your friendly demeanour will be key to building strong relationships with residents, so they feel welcomed and engage with you throughout their stay with us.

The role will involve but may not be limited to:

- Dealing with day-to-day enquiries from residents and potential residents both face to face, by telephone and via online communication tools.
- To cope in busy situations and to be able to deal effectively with difficult customers.
- Arranging and conducting viewings both face to face and virtual
- Telephone answering, dealing with all enquiries and gaining a general understanding of the telephone system.
- Providing a decisive and effective response to customer complaints, assisting in, and resolving issues and escalating as appropriate.
- Assisting all customers in a professional and courteous manner, communicating effectively both face to face and on the telephone, showing empathy and responding with urgency to customer requests.
- Conducting inspections in a professional and efficient manner.
- Logging maintenance issues including call outs.
- To have an awareness of student welfare issues and to keep management informed of any matters that may arise in the accommodation relating to this
- Provide outstanding customer service, going above and beyond at all opportunities.
- Getting to know every student and develop a rapport with them to ensure a personal connection is made.
- Ad-hoc duties as and when required.

Key to the role
- A strong background in customer service.
- A background in a sales environment.
- Strong knowledge of Microsoft Office, Google Suite, social media.
- Must be customer focused with experience of working in a customer focused environment.
- Must possess excellent organizational and communication skills with the ability to multi-task.

Contact information

Stacy Hemmings



  • Coventry, West Midlands, United Kingdom The Job People Ltd Full time

    The Job People are looking for Customer Service Advisors to join a well established Manufacturing company in Coventry. If the following job requirements and experience match your skills, please ensure you apply promptly.Candidates are to have previous customer service experience, be willing and able to learn the inhouse computer systems / processes and...


  • Wolverhampton, West Midlands, United Kingdom Euro-projects Recruitment Ltd Full time

    Customer Service Advisor Customer Service jobs or Internal Account Manager jobs Wolverhampton WV1 You need strong attention to detail (admin skills) + excellent customer service experience You will be seeking customer service jobs or account manager jobs or sales coordinator jobs in the Wolverhampton, Wednesfield, Walsall, Heath Town region Are you...


  • West Midlands, United Kingdom O.C.S. Full time

    About The Role*** We have an exciting opportunity within OCS for Customer Contact Advisors at the NEC. The NEC is the UK’s largest event space and welcomes 700,000 to 1 million visitors a year. In this role you will provide services to NEC customers (internal and external) via the NEC switchboard & NEC Centre Core Reception. We are recruiting for...


  • West Yorkshire, United Kingdom E3 Recruitment Full time

    Are you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis. **Customer service advisor job requirements** - Knowledge of using databases, MS...

  • Service Advisor

    3 weeks ago


    Co. West Midlands, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,000 OTE- £29,000 + Working Hours - Monday to Friday (1-3 Saturdays) Location - Halesowen   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.   Responsibilities of a Service Advisor ·Take Service Department...


  • West Yorkshire, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Leeds / Home Working 3 months+ £12.00 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire. Home working is available, with travel to their Leeds office for training in the first week. Responsibilities of the Customer Service Advisor...


  • Halesowen, West Midlands, United Kingdom DAF Trucks UK Full time

    Motus Commercials located in  Halesowen is on the lookout for a dedicated  Customer Sales Advisor to join our friendly team providing exceptional levels of service to our customers. 5 days Monday to Friday 8.00pm with Saturdays 7.00pm on a rota basis paid as overtime From day 1 as a Motus Commercials colleague, you will have access to a comprehensive...

  • Service Advisor

    3 weeks ago


    Solihull, West Midlands, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with many...

  • Service Advisor

    3 weeks ago


    Wolverhampton, West Midlands, United Kingdom KPI People Full time

    Temporary Service Advisor - Wolverhampton - Salary - £14 - £15 per hour - Monday to Friday ONLY - Weekly Pay - Our client, a busy franchised car dealership, in Wolverhampton has the requirement for a Temporary Service Advisor to join their successful Aftersales team. Responsibilities As a Temporary Service Advisor your responsibilities will include: ...

  • Service Advisor

    3 weeks ago


    Walsall, West Midlands, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...


  • West Hampstead, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping. Key Requirements: * Have experience of working in a...


  • Rothwell, West Yorkshire, United Kingdom The Caraires Consultancy Full time

    Permanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest level of customer care, service and...


  • West London, United Kingdom Olleco Full time

    Customer Service Advisor - Southall - £28,155 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service)**Location**: - London West, Southall **Job Sector**: - Customer Service **Salary**: - £28,155 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service) **Employment...


  • Pulborough, West Sussex, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a well-established entity within the business services industry industry. With a team size of over 200 employees, they are a leading provider across the UK, maintaining an unwavering commitment to quality and customer satisfaction. Job Description Responsibilities for a Customer Service Advisor are: Handling customer...


  • West Midlands (Region), United Kingdom Search Consultancy Full time

    German Customer Service Advisor - Remote Principal Responsibilities - Obtain and track payment commitments - Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references),...

  • Service Advisor

    2 weeks ago


    Smethwick, West Midlands, United Kingdom Hanson Lawrie Full time

    Our Client is a leading player in the automotive industry and in need of an experienced Service Advisor (Counter Sales). 02nd May, 2024 Have you got a background in Motor Factor or parts distribution if so this role may be for you. Our client is looking for a Service Advisor to process Counter Sales in an automotive setting. This role is customer...


  • Crawley, West Sussex, United Kingdom First Recruitment Services Full time

    Position: Customer Service Adviser Salary: £14.97 per hour Location: Crawley, West Sussex Hours: 40 hours per week. Mon – Fri Work type: Temporary – Maternity Cover We are currently seeking a Customer Service Advisor to join our client’s team on a temporary basis, providing maternity cover. As a Customer Service Advisor, you will be...


  • Chichester, West Sussex, United Kingdom Page Personnel Sales Full time

    About Our Client The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients. Job Description Provide excellent customer service to clients via phone, email, and face-to-face interactions. Resolve customer queries and complaints efficiently...


  • West Yorkshire, United Kingdom GCS Recruitment Specialists Ltd Full time

    THIS ROLE IS STARTING ON 17/04/2023 Setsquare are looking for a Customer Care Advisor to work for a social housing firm based in Halifax. This role will be based out of their office in Halifax. This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID weekly You will be taking and receiving...


  • West Malling, United Kingdom Huntress Full time

    **Customer Service Advisor/Admin Role - Permanent** Location - West Malling Hours - Mon to Fri, 9am-5pm. (Full time & No Weekends) Salary - £21,930K Hybrid is Available Our client is looking to recruit a confident and extroverted customer service advisor with strong customer service & admin experience to their team on a temporary contract! **Key...