Service Delivery Manager Energy

2 months ago


Milton Keynes, United Kingdom Utility People Full time

**Ref: JD-14187**
**Role: Service Delivery Manager (Energy)**
**Location: Homebased / Milton Keynes**
**Salary: £38K**

**Summary**:
**Key responsibilities**:

- Managing customer relationships in line with customer service plan
- Conducting regular performance reviews to ensure service delivery SLAs are met
- Managing workflow for Delivery Analyst to support the customer
- Managing on-boarding of new customers
- Providing energy portfolio analysis and review, to ensure that customer?s portfolios and supplier information is appropriately maintained and configured

**Skills and experience required**:

- Experienced Energy professional
- Keen to progress a career within the Energy Management Industry
- Passion for Customer Service
- Understanding of Energy Management, Project Management and Business Processes



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