Delivery Analyst

4 weeks ago


Milton Keynes, United Kingdom TEAM Energy Full time

Do you want to work for a fast-paced growing business that has a passion for the planet? We are looking for like-minded individuals, that just like us put people and the planet first.

We are looking for a Delivery Analyst to join our busy team in Milton Keynes. This is a hybrid role, where you will need to live within a commutable distance of the office.

**Role**: Full Time (37 hours per week)

**Salary**: Up to £22,000 - Dependant on experience

As the only employee-owned net zero and carbon consultancy in the UK we exist to help organisations to meet their net zero goals, helping them do their bit for the planet.

**Delivery Analyst Responsibilities**:
As a Delivery Analyst you will be responsible for the Sigma Energy Management software configuration and data quality for all customers.You will need to identify and investigate anomalies, escalating them to the customer where possible cost savings couldbe made in their energy costs. You will work to strict SLAs to deliver reports to customers on a monthly basis, so the ability to interpret information is vital.Key responsibilities will include:

- Dealing directly with customer queries
- Configuring and designing reports to meet customer requirements
- Maintaining data integrity
- Analysing data, making recommendations to the customer to meet their objectives

**Delivery Analyst Requirements**:

- We are looking for someone with at least 1 years’ experience in a data analysis and reporting role and who is familiar with working to SLA goals and KPI objectives.
- You will be able to demonstrate a passion for working with data with a high attention to detail, problem solving and customer service in equal measure.
- Educated to A level.

Delivery Analyst Benefits:

- Employee Ownership Profit Share bonus scheme (annual)
- Departmental Performance bonus (monthly)
- Sales Opportunity identification incentive scheme
- 22 days holidays rising to 25 days plus bank holidays
- Health cash plan including family cover
- Employee Wellbeing Programme
- Life Assurance
- Stakeholder Pension
- Perks at Work Shopping Discounts
- Home office IT equipment provided
- Hybrid Working - home and office-based role
- Flexible holidays
- New Cycle Salary Sacrifice Scheme
- Company funded social events and team building
- Free on-site parking
- Relaxed office dress code

Is professional development important to you? We will provide the training and opportunities for you to grow, achieve personal and professional accomplishments and enjoy a rewarding career in this thriving sector.

As a business that embraces and drives change, you get the chance to be part of an innovative team of people, committed to accelerating the development of solutions and services that are transforming the future of sustainability.

**About us**:
TEAM is an employee-owned business which means you have an opportunity to influence and share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time.

To be considered for this role you must have eligibility to work in the UK without sponsorship.

No agencies please


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