Administration Lead

4 weeks ago


Plymouth, United Kingdom Beacon Medical Group Full time

The Administration Team Lead provides administration leadership and management to help deliver a high quality, comprehensive administration, and prescription service across the practice. The post holder is expected to act on their own initiative daily to ensure the effective running of the department and services, prioritising their own workload as required and ensuring standards are maintained for the safe administration of patient correspondence and prescriptions. The role will provide supervision and line management support including training, annual appraisals, absence management supported by auditing reporting and checking workload against set KPIs. The role requires you to be dynamic, confident, be able to co-ordinate work and be the voice of the team.

Act as a focal point for all matters regrading the admin and prescription team and ensure that all functions are carried out in accordance with agreed procedures, protocols and timescales. Strive to deliver the best service for the organisation and its Patients delivering high quality administration and prescription service for the PCN, leading improvements and efficiencies. Flexibility to contribute to part of the on call rota for weekend clinics as part of the practice contract and flexibility to cover management rotation for special weekend clinics E.g. Flu The post involves liaising with healthcare professions, external services, and patients.


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