Quality Assurance and Compliance Officer

4 months ago

StocktononTees, United Kingdom Stockton-on-Tees Borough Council Full time

Are you a strong communicator with a passion for developing positive relationships?
- Are you self-motivated, solution focussed and organised?
- Do you thrive on a varied workload, making a difference and improvements to services?
- Do you have experience in public sector or private sector Quality Assurance and Contract Compliance and want a new challenge?

The Council takes a strategic corporate approach to the commissioning and contracting of Adult, Public Health and Children’s services. As such it will take a robust approach to assessing the quality of care provided by services and the provider’s compliance within the scope of their contract.

An exciting opportunity has arisen within the Strategic Procurement Team for a Quality Assurance & Compliance Officer for a 12 month fixed term period.

The successful applicant will be responsible for the management of a portfolio of contracted care providers, working collaboratively with them and support service providers (including Older People’s Care Homes, Children’s Residential Care, Homecare and Day Opportunities,), other Council teams and external partners/ agencies to deliver quality assurance and compliance systems and processes that drive up the quality of contracted care and support service provision.

You will work in a busy, highly motivated team and applicants should have demonstrable experience of working with quality management systems and quality assurance practices and experience of working with service providers to improve the quality of services and assuring contractual compliance.

Applicants should have high personal standards of self-discipline, be enthusiastic and able to communicate effectively with a range of stakeholders.

For detailed information on this role, please refer to the Job Description and Person Specification.

This post has been identified as suitable for flexible working which enables the postholder to work a % of their working time away from the office.

For a further informal discussion, please contact Kerry Anderson, Procurement Manager Adults, Children and Public Health on 01642 528455, or Darren Boyd, Quality Assurance and Compliance Manager on 01642 526270

Stockton-on-Tees Borough Council ensures that all customers, both internal and external receive a consistently high-quality level of service.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £33,820.00-£36,298.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount
- Work from home

Work Location: In person

Reference ID: 246354

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