Projects Coordinator

8 months ago

Leeds, United Kingdom Hamara Healthy Living Centre, LS11 6RD Full time

**Job Summary**:
As a Projects Coordinator you will have entire responsibility for ensuring Hamara Projects, procedures and practices are compliant with all relevant legislation and standards, and meet the required quality levels set out in service level agreement

This role will also have a high level of overall responsibility for ensuring all projects run by Hamara have operations in place, which are compliant with relevant legislation and standards and meet mandatory quality levels, as well as ensuring all operational functions of Hamara are supportive of its successful development.

You will maintain effective and responsive working relationship with a range of professionals and stakeholders, developing and nurturing positive partnerships to further embed and develop Hamara’s services. You will also monitor and analyse Hamara’s current operations to determine their: level of quality, effectiveness, efficiency and compliance, in accordance with Hamara’s business aims and objectives.

This is an important management role and you will be required to skillfully manage and deliver our service model, embedding a shared vision for the service, communicating it effectively and consistently to staff, service users and stakeholders.

**Hamara Projects Coordinator Responsibilities**:
**People Management**:

- To ensure that effective induction, supervision and appraisal of all Hamara project worker staff takes place, in accordance with the Hamara’s policies. This includes ensuring that staffs performance standards are achieved and professional development plans are in place, in line with training needs identified.
- To allocate and manage staffing resources within agreed levels, and ensure staff management practices meet Hamara’s policies and relevant legislative requirements.
- To establish and maintain effective communication systems within staff teams, including regular recorded team and one to one meetings.
- To ensure that all staff employed by Hamara is appropriately trained for their role and duties.

**Quality Assurance**:

- To be responsible for ensuring all of Hamara’s services meet the standard quality requirement levels, determined by stakeholders.
- To be responsible for monitoring all contracts in place and Hamara’s performance of fulfilling such contract quality standards, for funding purposes.
- To be responsible for monitoring Hamara’s performance overall, in accordance with relevant monitoring systems, to ensure all quality requirements are met.
- To be responsible for implementing, maintaining and putting improvement measures in place, to ensure Hamara is able to deliver quality services.
- To report on quality levels, as required and to report any quality concerns, improvements or issues to the Operational Managers.

**Stakeholder satisfaction**:

- To be responsible for working with and engaging stakeholders, to ensure their needs are met by Hamara. This includes liaising with management teams effectively and efficiently, to support the delivery of any work agreed.
- To provide suitable feedback to stakeholders on any project work, as appropriate. This includes reporting on any project outcomes.
- To be responsible for developing and maintaining appropriate satisfaction surveys, to support Hamara’s engagement with stakeholders.
- To maintain and develop Hamara’s services, in accordance with stakeholder and business needs.

**Training and development**:

- To be responsible for maintaining all staffs training records, identify training opportunities for staff learning and development as appropriate for personal and business requirements.
- To liaise with relevant managers for all staff training, to ensure this is completed as required.
- To coordinate and organise suitable staff training, with relevant managers.
- To be responsible for ensuring that all training budgets agreed are adhered to by management.

**Administration**:

- To ensure all records are compliant with relevant legislation/standards and internal practices.
- To manage the Recording and Monitoring Files for all Projects
- To write up and submit suitable reports, as required
- To complete and submit all quarterly Returns and KPI’s
- To write up monthly reports to the Senior Leadership Team

**Projects Coordinator General Duties**
- To actively contribute towards the achievement of Hamara’s strategic and operational objectives. This includes overseeing all projects run by Hamara in terms of quality, to ensure they support business aims and are delivered on time and within budgets.
- To report to the Finance Officer: income, expenditure and cash flow forecasts, as required. This includes being responsible for seeking opportunities for the development of Hamara’s income generation and funding channels, and setting and reviewing budgets and managing costs for activities.
- To plan and control operational changes on the ground, efficiently and effectively.
- To develop and maintain healthy working relations

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