Apprentice Administration Assistant

2 weeks ago

Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

**Working hours**: 37.5 hours per week

National Minimum Wage applies £4.81 per hour (This rate applies to apprentices under 19 and those aged 19 or over who are in their first year

To work within a friendly and supportive environment (see our Trust Behavioural Standards).

Staff support, health and wellbeing opportunities & other employee benefits.

Applicants must be educated to GCSE level or equivalent.

1. To support the non clinical, clinical and service users by contributing to the
smooth running of the service.
2. To provide clerical, administrative and reception support including photocopying,
filing, scanning, booking patients in and out, typing and processing
documentation as appropriate.
3. Accurate and timely data input, collect and provide statistical information as
required.
4. Maintaining current and archive paper and electronic filing/patient records
system, maintaining confidentiality at all times.
5. Receive, sort and distribute incoming and outgoing mail.
6. Retrieving relevant information from the hospital system to assist the secretaries.
7. To be responsible for handling telephone and face to face enquires, concerns or comments, answering telephone calls, taking appropriate messages whilst mindful of confidentiality

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

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