Transition Consultant

6 months ago


Manchester, United Kingdom ANS Group Full time

We’re looking for a Transition Consultant to join our dedicated program team, created specifically to bring our SMB customer base into modern technical environments.

The role involves taking ownership of SMB customers which are transitioning from dedicated servers to eCloud VPC, providing support throughout and acting as an escalation point for customers, the program’s leadership team, and associated Account Managers. The role requires key stakeholders to be kept updated throughout, ensuring the successful and seamless transition to eCloud VPC.

**Your role in the team**
- Ownership of the E2E customer relationship during eCloud VPC transition for Prime customers
- Define, own, and create processes to ensure the project team can report on customer migration progress
- Contribute to and own any customer quality issues during the eCloud VPC transition phase
- Drive continuous improvement for customers
- Act as a point of contact and escalation point for customers
- Contribute to final sign-off for acceptance of eCloud VPC transition into BAU service
- Ensure customers are successfully and effectively migrating to eCloud VPC, providing a seamless onboarding experience

**What we’ll need from you**
- Experience in the technology services industry as a Customer Success Manager, Customer Service Manager, Customer Onboarding Manager, or a similar role
- Strong knowledge and experience in change management, ideally in technical implementations and/or migrations
- Strong stakeholder and Customer management skills
- Excellent communicator and proactive attitude, with an innate desire to put the Customer first
- Analytical thinker with tenacious problem-solving capabilities
- Experience of working within a team and/or project environment

**Why work for ANS?**

At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance.

We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.

**What’s in it for you?**

With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.

**Company benefits**
- As standard: 25 days’ holiday, plus you can buy up to **5 more** days
- **A little extra**:we’ll give you your** birthday off, **and an extra** celebration day **for whatever you want **Tying the knot?** You get 5 days’ additional holiday in the year you get married. Oh, and 5 **volunteer days**
- Private health insurance
- Pension contribution match and 4 x life assurance
- **Flexible working** and **work from anywhere** for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events - get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time



  • Manchester, United Kingdom Orion Electrotech Ltd Full time

    Orion Electrotech Ltd is seeking a highly skilled Energy Transition Consultant to join our team. As an Energy Transition Consultant, you will play a key role in helping our customers transition to a more sustainable energy future.Key ResponsibilitiesInstall smart meters in properties across the UKWork closely with customers to ensure a seamless...


  • Manchester, United Kingdom WSP Full time

    About the RoleThis exciting opportunity is available for an experienced Energy Transition Consultant looking to make a meaningful impact in the field of electrical engineering. You will be working closely with our clients to deliver technical reports and proposals, and maintaining key client relationships.Your responsibilities will include:Delivering...


  • Manchester, United Kingdom What's On In Stockport Full time

    About the OpportunityWhat's On In Stockport is excited to announce an opportunity for Career Transition Consultants - Law to Recruitment. We are seeking talented individuals with experience in the legal market to join our team and transition into a rewarding career in recruitment.Responsibilities and RequirementsAs a Career Transition Consultant - Law to...

  • EIA Consultant

    4 days ago


    Manchester, United Kingdom Erm Full time

    Job OverviewWe are seeking an experienced EIA Consultant to join our team and contribute to the delivery of our green hydrogen projects.The successful candidate will have a comprehensive understanding of EIA processes and the ability to drive business success through effective project management.Key ResponsibilitiesAs an EIA Consultant, you will be...


  • Manchester, United Kingdom CV-Library Full time

    Energy Transition ConsultantWe are seeking a highly motivated and ambitious individual to join our contract recruitment team, specializing in renewable energy recruitment.Key responsibilities include sourcing top talent for exciting roles worldwide, building relationships with new clients, and managing the recruitment process from start to finish. The ideal...


  • Manchester, United Kingdom Exalto Consulting Ltd Full time

    Job Title: IT Service Design and Transition LeadAbout the Company: Exalto Consulting Ltd is a leading provider of IT consulting services, dedicated to delivering exceptional solutions in complex environments. We are currently seeking an experienced IT Service Design and Transition Lead to join our team.Salary: £80,000 - £100,000 per annum, depending on...


  • Manchester, United Kingdom Sustainable Energy First Full time

    About the RoleWe are seeking an experienced Senior Energy Transition Consultant to lead our Net Zero projects, manage a diverse portfolio of contracts, and ensure high-quality outcomes aligned with client goals. As a trusted subject matter expert, you will provide technical consultancy on regulatory compliance, public sector reporting, and emerging trends in...


  • Manchester, United Kingdom Oliver James Full time

    About UsOliver James is a trusted adviser to reputable insurers, helping professionals transition into life insurance roles. We have 20 years of experience recruiting into life actuarial and can assist technical pensions actuaries in making the move.About the RoleWe are seeking part qualified FIA individuals up to 5 years PQE or technical actuaries with a...


  • Manchester, United Kingdom NonStop Consulting Full time

    About UsNonStop Consulting is proud to partner with a forward-thinking local authority in Greater Manchester to recruit for their newly established Preparing for Adulthood Team. Our mission is to empower young people to navigate the transition into adulthood with confidence and care.The RoleWe are seeking an experienced adult social worker to join our team,...


  • Manchester, United Kingdom CV-Library Full time

    Job Title: Youth Transition AdvisorWe are recruiting a skilled Youth Transition Advisor to work closely with young people transitioning out of care.The estimated salary for this role is £16.01 per hour, based on a 36-hour working week.Job Description:Support young people in establishing face-to-face contact and engaging them in the service.Conduct...


  • Manchester, United Kingdom BJSS Full time

    **About Us** BJSS is an innovative tech consultancy - a team of problem solvers. Since 1993 we’ve been finding better ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative...


  • Manchester, United Kingdom Oliver James Full time

    Oliver James, a trusted adviser to reputable insurers, offers an exciting career transition opportunity. Part qualified to 3 years PQE pensions consultants can take the leap into a more technical role.A move into Life Insurance provides a fresh challenge, enabling you to step up and explore a highly rewarding career. With 20 years of experience recruiting...


  • Manchester, United Kingdom Exalto Consulting ltd Full time

    Role OverviewThe Service Design and Transition Lead will be responsible for driving the design, implementation, and improvement of IT services at Exalto Consulting ltd. This role requires a skilled leader with expertise in delivering exceptional IT services in complex and dynamic environments.About the RoleThis is an exciting opportunity to lead the design...

  • Transition Consultant

    6 months ago


    Manchester, United Kingdom ANS Group Full time

    **Please note this is an 18 month fixed term contract.** The purpose of a Transition Consultant in the Prime team is to successfully onboard SMB customers into modern technical environments, such as, eCloud VPC. The role involves taking ownership of SMB customers which are transitioning from dedicated servers to eCloud VPC, providing support throughout and...


  • Manchester, United Kingdom Oliver James Full time

    We are Oliver James, a trusted adviser to reputable insurers, offering a fresh challenge in the field of Life Insurance.With 20 years of experience recruiting into Life Actuarial, we can assist technical and ambitious Pensions Actuaries in making the transition from pensions to life insurance.A role in Life Insurance provides an opportunity to step into a...


  • Manchester, United Kingdom We Do Social Work Full time

    Your Role and ResponsibilitiesAs a Youth Transition Support Worker at We Do Social Work, you will play a pivotal role in supporting young people as they transition out of care. Your primary focus will be on building trust, conducting thorough needs assessments, and developing tailored plans to empower young people towards independent living.You will work...


  • Manchester, United Kingdom Exalto Consulting Ltd Full time

    Exalto Consulting Ltd. is seeking an exceptional Service Design and Transition Manager to drive the delivery of high-quality IT services in a dynamic environment. As a key member of our team, you will oversee the seamless transition of new and changed services into live environments, ensuring they meet strategic and operational needs.This is a strategic...


  • Manchester, United Kingdom Exalto Consulting ltd Full time

    Service Design and Transition Lead – Manchester Are you a skilled leader with a passion for delivering exceptional IT services in complex and dynamic environments? We're looking for a Service Design and Transition Lead to drive the design, implementation, and improvement of IT services, ensuring they meet both strategic and operational needs. ...

  • BESS Project Manager

    2 weeks ago


    Manchester, United Kingdom DMW Recruitment Full time

    Job Title: Senior Electrical Engineer - Grid ConnectionsJob Description:  DMW Recruitment is seeking an experienced Senior Electrical Engineer to join a leading technical consultancy in Manchester. The ideal candidate will have 8 years of experience in battery energy storage systems (BESS) and be able to manage projects from concept to delivery.  Key...

  • Bid Director

    1 week ago


    Manchester, United Kingdom AECOM Full time

    About AECOM:AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design, and engineering to program and construction management. We deliver projects spanning transportation, buildings, water, new energy, and the environment, with public- and private-sector...