Elective Orthopaedic Pre-operative Assessment

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

2

**Main area**
- Elective Orthopaedic Pre-Operative Assessment

**Grade**
- 2

**Contract**
- Permanent

**Hours**
- Full time
- Part time

37.5 hours per week

**Job ref**
- 164-6030233

**Site**
- City Hospital

**Town**
- Nottingham

**Salary**
- £22,383 per annum

**Salary period**
- Yearly

**Closing**
- 05/03/2024 23:59

Job overview

An exciting opportunity has arisen within the Elective Orthopaedic Pre-Operative Assessment Unit based at the City Hospital on Simpson 2 for a Receptionist.

This post is full time 37.5 hours per week. A working rota is negotiable, between the hours of 0700-1700, Monday to Friday

Main duties of the job

You must be an enthusiastic and reliable team player, able to work under pressure, have excellent customer service skills, the ability to organise and prioritise your workload accordingly and have excellent written and verbal skills.

Previous work experience in a hospital setting, including an outpatient receptionist/clinic prep would be an advantage but not essential, as well as a clear understanding of confidentiality issues.

NUH has a set of values and behaviours which are summarised in the job description for this post.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

Detailed job description and main responsibilities

Print clinic lists from Medway PAS in advance of clinic date and using Medway PAS.
- Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality.
- Using Medway PAS or any other relevant electronic booking systems arrange appointments for clinics, as instructed by the medical/nursing staff.
- Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary.
- Ensure all clinic outcomes are recorded accurately on the day.
- Prepare admin for all clinics.
- Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
- Notify Out-patient Co-Ordinator or designated person of any patients who fail to attend appointments who will take necessary action in line with departmental and/or Trust Policies.
- Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times.
- Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
- Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately dressed when on duty.
- Undertake any other duties, which may reasonably be request
- Alert Outpatient Co-Ordinator of clinic capacity issues as they arise.

Person specification

Essential and Desirable

Essential criteria
- GCSE or equivalent Maths and English
- Demonstrates Trust Values
- Experience of working ina hospital enviroment

Desirable criteria
- Hospital Clinic experience
- N.V.Q. in social care

Essential

Essential criteria
- GCSE or equivalent Maths and English
- Experience of working in a hospital environment

Desirable criteria
- Hospital Clinic experience
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information:

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