Elective Orthopaedic Pre-operative Assessment

3 weeks ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Print clinic lists from Medway PAS in advance of clinic date and using Medway PAS. - Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality. - Using Medway PAS or any other relevant electronic booking systems arrange appointments for clinics, as instructed by the medical/nursing staff. -- Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary.
- Ensure all clinic outcomes are recorded accurately on the day. - Prepare admin for all clinics. - Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
- Notify Out-patient Co-Ordinator or designated person of any patients who fail to attend appointments who will take necessary action in line with departmental and/or Trust Policies. - Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times. - Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department. - Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately dressed when on duty.
- Undertake any other duties, which may reasonably be request - Alert Outpatient Co-Ordinator of clinic capacity issues as they arise.



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