Reservations Consultant

3 days ago


London, United Kingdom C&M Travel Recruitment Full time

**Reservations Consultant**
This small niche travel company specialise in operating a range of special interest and escorted touring holidays to a wealth of wonderful destinations across Europe. They are now looking for a Reservations Consultant to join their small friendly team, to dealwith incoming enquiries to assist with making new bookings and providing exceptional service in dealing with after sales enquiries and amendments. This role is fully home based, with a basic salary of £25k. Regular meet ups in London, 28 days annual leavePLUS bank Holidays Immediate start available. **Reservations Consultant - Role & Responsibilities**:

- Responding to incoming calls from customers and assist with making bookings and answering queries.
- Take brochure requests and balance payments and add to the in house reservations system
- Follow up with customers and carry out administration duties as required.
- Assist existing customers with responding to enquiries and deal with amendments.

**Reservations Consultant - Skills & Experience Required**:

- Experience of working within a travel sales / customer service or reservations role.
- Excellent verbal and written communication.
- Exceptional customer service skills.
- Strong administrative skills, proficient with Microsoft office suite.

**Reservations Consultant - Additional Information**:

- Salary circa £25k
- Fully remote role - all equipment provided.
- Monday to Friday 9 to 5
- 28 days holiday plus bank holidays (includes 3 days between Christmas & New Year)
- Monthly team meet ups in London

**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.



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