Rooms Reservations Sales Consultant

7 months ago


London, United Kingdom Maybourne Hotel Group Full time

Corporate Office
- Revenue & reservations
- Full time

**Rooms Reservations Sales Consultant - French Speaking**

We are seeking an exceptional French speaking, **Rooms Reservations Sales Consultant - French Speaking **to join the Maybourne Hotel Group team.

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills and The Maybourne Riviera - five of the world's most renowned hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

**Main Duties & Responsibilities**:
As a **Rooms Reservations Sales Consultant - French Speaking **you will be responsible for:

- Making room reservations for The Maybourne Riviera, Claridge’s, The Connaught and The Berkeley to the required standards.
- To maximise room revenue through cross selling and up selling.
- Creating renowned memorable experiences for our guests.

**Entry Requirements**:

- Have worked in a similar role within a luxury hotel environment.
- Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
- Demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our products and services.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Strong customer care skills and ability to work under pressure, with excellent attention to detail
- A high standard of personal presentation with confident, professional and welcoming personality

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

**Benefits Package**:
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
**Financial Stability**
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.

**Health and Wellbeing Support**
- Subsidised monthly Podiatrist and Masseuse treatments.
- Free online GP video consultations.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

**Recognition and Career Development**
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.

**Memorable experiences**
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne Hotel Group.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne Hotel Group.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.



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