Reservations Consultant

7 months ago


London, United Kingdom Vamonos Recruitment Full time

Job Title: Reservations Consultant

Vamonos Recruitment are delighted to be working with a fantastic travel company who offer complete travel solutions for group and individual travellers.

**Duties**:
Quoting, booking and operating group tours, including Tailor-Made & VIP bookings for small groups. Including hotels, visitor attractions, travel arrangements, restaurants and guided tours around the UK and parts of Europe

Effectively using the system: Tourplan

Ensuring good oral & written skills are maintained at all times.

Working quickly and accurately, at times under pressure, within acceptable timeframes.

Maintain excellent communications at all times with clients and suppliers

Managing a number of tours at one time

Multi-tasking and prioritising urgent requests

Collecting pre-payments on time for any bookings made by agents

Preparing and delivering welcome packages / tickets for clients when applicable

Attending regular hotel familiarisation trips and in house product training sessions

Assisting when required, overseas agent familiarisation trips, involving a certain amount of time out of office hours.

Assisting accounts team by checking and processing purchase invoices when required.

Qualifications:

- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment
- Previous experience in Travel, hospitality within reservations or operations is preferred
- If you have worked with TOURPLAN before this will be a huge advantage

Our client is looking for someone who is passionate about travel, is willing to work as a team and eager to learn. The company invest a lot of time in to thier staff to ensure it is a happy work place and include all of these extra perks

1:1 training tailormade to each new member of staff
Mental Wellbeing Support
Travel & Health insurance
Yearly Travel card

Hybrid Work (2 days from home, 3 days in the office after probationary and training period)

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: FIT / Group AS



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