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General Practice Assistant

1 month ago

Bolton, United Kingdom Alastair Ross Medical Practice Full time

The post-holder will support the GP’s smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. The successful individual will perform clinical observations and skills on patients, under direction from the GP.

**Key Duties and Responsibilities**:

- Reviewing and coding of clinical correspondence and prioritising for the GP in terms of actions required.
- Signposting correspondence to others members of the team such as clinical pharmacist etc.
- Arranging appointments, referrals, letters, tests and follow up appointments for patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
- Dipping urine, taking blood pressure, ECGs, phlebotomy & vaccinations within competences (following adequate training).
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc in line with GPA Competency Framework 2
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

**Governance**
- To ensure compliance with Federation’s policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care
- To ensure compliance at all times and without exception with the organisation’s Information Governance regulations and Standing Financial Instructions

**Behaviours**

The post holder will be expected to:

- Support the visions and values of the Federation
- Act with honesty and integrity at all times
- Be a positive ambassador for the Federation
- Demonstrate high standards of personal conduct
- Value and respect colleagues, other members of staff, stakeholders and patients
- Work with others to develop and improve our services
- Uphold the Federations commitment to equality and diversity
- Take personal responsibility for their words, deed and actions and the quality of the service they deliver

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights.

**Information Governance**
- The post-holder must be fully aware of and committed to all Policies, Procedures and Initiatives relating to Information Governance - this will include, but not limited to, Data Quality improvements, Confidentiality and Information Security
- To take personal responsibility for safeguarding and ensuring the quality of information.

**Personal/Professional Development**:
The post-holder will participate in any mandatory training programme implemented as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work

Training may need to be undertaken outside of normal hours, and off site.

**Other**

This post involves the use of display screen equipment as a significant part of normal work and the job holder will be a user as defined in the Health & Safety Policy on work with DSE.

The post holder may need to work from different locations.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £12.25-£13.44 per hour

**Benefits**:

- Free parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bolton, BL2 6NT: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 11/04/2023

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