Sales Advisor

2 weeks ago


Horsham, United Kingdom Hendy Group Full time

**Flexible working hours - full time or flexible part-time patterns available. See below for details.**

We have an exciting opportunity for a Parts Sales Advisor to join our busy Parts Plus Distribution Centre in Horsham. You will play an important role within a dedicated team responsible for prospecting, converting and retaining repeat customers for Parts Plus products across the Hendy Group and on behalf of Ford.

This opportunity is a great match for those with a background in hospitality, contact centres, and customer care. Previous experience in outbound prospecting/lead generation, handling complaints or the automotive industry are desirable but in no way essential as full training will be given in these areas.

**The Opportunity**:
As a Parts Sales Advisor, you will:

- Be key in delivering our customer satisfaction, volume and profitability objectives, both individually and as part of a team.
- Ensure telephone enquiries are promptly dealt with.
- Own and deliver your individual sales objectives consistently across each month.

**Role responsibilities will include**:

- Keeping in regular contact with our customers, introducing them to relevant offers that may interest them.
- Assisting the Parts Sales team by conducting outbound prospecting and lead generation activity to deliver warm, qualified sales leads into the business.
- Managing inbound enquiries (telephone and digital/online) in a timely and effective manner, delivering the highest standards of customer satisfaction and customer service.
- Maintaining a high level of current product, process and system knowledge to deliver the very best expertise and service for our customers and ensure repeat custom.

**This position is open to those looking for flexible full-time **_or_** part-time opportunities**:
**Full-time**: 45 hours a week across Monday to Friday (8am to 5.30pm) and 1 in 3 Saturday mornings on a rota (8am to 12.30pm)

**Part-time**: Flexibility regarding number of days per week / hours per day, preferences to be discussed at interview.

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal and professional development. In addition, you can expect the following benefits:

- Life insurance;
- 23 days holiday, increasing with length of service;
- Pension scheme;
- Bespoke induction and learning programme and ongoing development throughout your career;
- Discounts on new vehicle, used vehicle, service and parts purchases; and
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Self-motivated and reliable, able to work on own initiative and as part of a team;
- Passionate about delivering an exceptional customer experience;
- Adaptable multi-tasker with good organisational skills, able to work well within a busy environment, and meet deadlines;
- Strong communication, negotiation, and interpersonal skills, with a confident telephone manner;
- Empathetic and able to handle difficult conversations;
- A good standard of verbal and numerical reasoning with the ability to analyse and interpret information quickly, and a keen eye for detail;
- Experience with CDK / Keyloop (advantageous but not essential); and
- A full UK driving licence (advantageous but not essential).

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.


  • Sales Advisor

    7 hours ago


    Horsham, United Kingdom GSF Car Parts Full time

    About The Role At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who as part of...

  • Sales Advisor

    1 month ago


    Horsham, United Kingdom Hendy Group Full time

    Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our Sales team at **Mazda in Horsham.** **The Rewards**: As well as a competitive salary and performance related bonus,...

  • Sales Advisor

    1 month ago


    Horsham, United Kingdom Hendy Group Full time

    Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our Sales team at **Mazda in Horsham.** **The Rewards**: As well as a competitive salary and performance related bonus,...

  • Sales Advisor

    1 month ago


    Horsham, United Kingdom Hendy Group Full time

    Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you’ve answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our Sales team at **Mazda in Horsham.** **The Rewards**: As well as a competitive salary and performance related bonus,...

  • Trainee Sales Advisor

    4 weeks ago


    Horsham, United Kingdom Hendy Group Full time

    **Flexible working hours - full time or flexible part-time patterns available. See below for details.** We have an exciting opportunity for a Parts Trainee Sales Advisor to join our busy Parts Plus Distribution Centre in Horsham. You will play an important role within a dedicated team responsible for prospecting, converting and retaining repeat customers...

  • Parts Advisor

    11 hours ago


    Horsham, United Kingdom Talented People Solutions Ltd Full time

    Talented People are currently working with an extremely reputable Cleaning Equipmentfirm to recruit a Parts Advisor. **The Firm**: - Really well known and respected renewable fuel company. - Interesting and diverse client portfolio. - Friendly and supportive environment. - Dynamic, forward thinking, and progressive. **The Role**: - As a Parts Advisor you...


  • Horsham, United Kingdom Reed Business Support Full time

    Reed Crawley is exclusively partnered with a very successful and growing manufacturing company with the recruitment of Sales Support Assistant on a temporary - permanent basis. Due to location, you must have your own transport. Salary/Benefits: - Salary - c £21k - £22k per annum - 38.25 hours per week - 8.30 am to 5.15 pm, Monday to Thursday and 8.30 am...

  • Advisor services

    3 days ago


    Horsham, West Sussex, United Kingdom FTH Hire Group Full time

    FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. We have a fantastic opportunity for a Customer Service Advisor/Hire Controller to work at our Horsham Depot. You will be responsible for working behind the trade counter serving customers face...


  • Horsham, West Sussex, United Kingdom Eco Careers LTD. Full time

    Graduate Environmental & Sustainability Advisor We are ambitious - and keen to hear from determined and motivated people like you, who are interested in developing their environmental experiences. Are you looking for a graduate opportunity that will fast track your career in Environmental and Sustainability? The Role We have a brand-new opportunity for a...


  • Horsham, West Sussex, United Kingdom Eco Careers LTD. Full time

    Graduate Environmental & Sustainability Advisor 1 week ago Be among the first 25 applicants We are ambitious - and keen to hear from determined and motivated people like you, who are interested in developing their environmental experiences. Are you looking for a graduate opportunity that will fast track your career in Environmental and Sustainability? If...


  • Horsham, West Sussex, United Kingdom FTH Hire Group Full time

    FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. We have a fantastic opportunity for a Customer Service Advisor/Hire...


  • Horsham, United Kingdom Operations Resources Full time

    Our client, with an excellent reputation, providing some of the best 'Customer Services’ in the UK and with Nationwide Presence! The successful applicant will speak to the local community by offering all types of Home & Car Insurance Policies. (All with full training). FCA knowledge is preferable but not essential, as our client would consider someone who...


  • Horsham, United Kingdom FTH Hire Group Full time

    FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. We have a fantastic opportunity for a Senior Hire Controller to work...

  • Retail Assistant

    4 days ago


    Horsham, United Kingdom Boots Full time

    Summary Job Reference: 230805BR - Job Reference: 2 3 0 8 0 5 B R Horsham, West Street Permanent 37.5 Hours **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have...


  • Horsham, West Sussex, United Kingdom Bank of America Full time

    Business Solutions Advisor-Welsh Road Financial Center page is loaded Business Solutions Advisor-Welsh Road Financial Center Apply locations Horsham time type Full time posted on Posted Yesterday job requisition id 24015630 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of...


  • Horsham, West Sussex, United Kingdom FTH Hire Group Full time

    FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business. We have a fantastic opportunity for a Senior Hire Controller to work...

  • Workshop Controller

    12 hours ago


    Horsham, West Sussex, United Kingdom Jago Consultants Full time

    Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site. Workshop Controller Role: You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling &...