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Client Advisor

4 months ago

Blackpool, United Kingdom Resolute Legal Full time

**About us**

Resolute Legal is a small business in Blackpool. We are professional, agile and professional.

Overview:
We are seeking a highly motivated and Client-oriented individual to join our team as a Client Advisor. You will be working in a law firm, you will be responsible for making and taking calls to clients. As a Client Advisor, you will be responsible for providing exceptional service and support to our clients.

**Responsibilities**:

- Serve as the primary point of contact for clients, addressing their inquiries and providing assistance
- Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
- Collaborate with internal teams to resolve client issues or concerns

Qualifications:

- Excellent telephone skills
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer software and online platforms
- Exceptional customer service skills

**Job Types**: Full-time, Graduate

**Salary**: From £19,845.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

Expected start date: 15/05/2024