Customer Service Representative/sales Advisor
6 months ago
**Customer Service Representative**
Due to continued expansion our client, a well-established, national Service company is actively seeking an experienced, self-driven and dedicated Customer Service Representative/Sales Advisor to complement their friendly team on a permanent basis.
Reporting directly to the Sales & Operations Manager, key responsibilities will include:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfilment.
- Collecting and analysing data to learn more about consumer behaviour.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
In return you will be rewarded with a competitive salary, commission, staff incentives, ongoing training, free parking and excellent career progression.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £22,000.00-£26,000.00 per year
**Benefits**:
- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
Reference ID: 230818-I002-KA
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