Customer Service Representative/sales Advisor

7 months ago


Blackpool, United Kingdom Clarify Consultancy Ltd Full time

**Customer Service Representative**

Due to continued expansion our client, a well-established, national Service company is actively seeking an experienced, self-driven and dedicated Customer Service Representative/Sales Advisor to complement their friendly team on a permanent basis.

Reporting directly to the Sales & Operations Manager, key responsibilities will include:

- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfilment.
- Collecting and analysing data to learn more about consumer behaviour.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.

In return you will be rewarded with a competitive salary, commission, staff incentives, ongoing training, free parking and excellent career progression.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

Reference ID: 230818-I002-KA


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