Team Administrator

4 months ago

Melksham, United Kingdom Oxford Health NHS Foundation Trust Full time

Are you an experienced administrator looking to take the next step in your career?

Would you like to play a part in helping to improve the mental health of children and young people in Wiltshire, Bath and North East Somerset?

If so, we would like to hear from you. We are looking for a motivated, enthusiastic and well-organised individual to join our CAMHS Single Point of Access team.

This is a B3-4 progression role; you will already possess most of the experience, skills and qualities required to work at a senior Band 4 level and this role will develop your knowledge of the CAMHS SPA and enable you to integrate into the SPA working practices, moving from B3 into B4 as your knowledge develops.

You will be working alongside and eventually supervising administrative staff, processing referrals, dealing with confidential and sensitive information, taking calls and formatting and sending correspondence to young people and families.

We're a small, friendly and supportive group of clinicians and administrators who are passionate about delivering high-quality treatment and advice to children and young people across Wiltshire and Banes. There are high demands on our service and we work hard to meet the needs of all the young people and families who contact us.

The role is mainly office-based with some opportunity for hybrid home/office working after training.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

1. To provide effective business and administration support to the Wiltshire and Banes CAMHS SPA team.

2. To ensure that all new referrals into Wiltshire and Banes CAMHS are processed in a timely manner and passed on for triage by the appropriate
clinicians.

3. To ensure that the results of the referral screenings are accurately recorded on the relevant spreadsheets and the RIO electronic patient record and communicated to other teams as required.

4. To operate databases and spreadsheets with a high degree of accuracy, including creating new client records, updating client information
(interventions, closures, first assessments), collecting statistics and processing information for the team.

exercising judgement as required.

6. To produce and run information reports, set up spreadsheets and aggregate data for performance reports.

7. To support the Office Manager in periodically reviewing existing information systems, coordinating the activities of the administrative team and deputising for the Office Manager when required.

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