Sales/admin Assistant

2 weeks ago

St Helens, United Kingdom Fathom Full time

We’re FATHOM a recognised market leading supplier of contract and retail furniture. We design, develop and manufacture everything in the UK, under one roof, from initial concept through to delivery and installation. We pride ourselves on taking our client’s brief and ‘digging deeper’ to uncover their true needs and requirements. Using our talent for innovation and creativity we develop bespoke solutions that really deliver. This mindset has allowed us to work with brands you will be familiar with, in fact, you have probably bought something from one of our displays or used some of our furniture. This philosophy flows through everything we do, from design and manufacture to sales and marketing. We like to push the boundaries and invest in new ideas. We live by the following values:
PASSIONATE, PURPOSEFUL, RESILIENT AND CARING.

We are entering an exciting phase of our business journey and this role plays a significant part, in supporting a busy, high-volume sales and office environment. The role exists as administration support to the sales coordinator and sales function. To record, coordinate, administer sales enquiries into the business. Liaising with departmental colleagues to support the complete and successful transition of the customer’s order requirements. This position requires flexibility, resourcefulness and a strong work ethic. Simply put, the success of our jobs starts with the sales process. Have you got the ambition, drive and work ethic to help FATHOM reach new heights? Then read on

**What you will be do**:

- Providing administrative support to the sales coordinator and sales team;
- Arranging internal and external meetings;
- Answering the telephone and directing calls to the relevant department and/or person;
- Preparing quotation sheets for all new and revised customer enquiries;
- Chasing and following up the issued quotes;
- Clarifying and validating all briefs into the business via ‘outside sales’ team or direct to office enquires;
- Aiding the generation of sales by working closely with the Sales team;
- Costing of all repeat enquiries with historic data on the system;
- Compiling and completing customers PQQ pre-registration packs prior to tender.
- Attending sales meetings with potential or current customers;
- Working closely with the Administration team for lead times;
- Participating in sales and project handover meetings with the production team;
- Minute taking at key internal meetings;
- Attending the weekly sales meeting with the sales team and design team;
- Support in providing a weekly rolling 3-month sales forecast at the end of each week;
- Updating the company’s central computer system and the salesforce CRM;
- Helping to maintain and update the company’s file management system

**About you**:

- Able to demonstrate good Literacy and numeracy skills;
- Have good communication skills with the ability to form and maintain good working relationships with colleagues;
- Able to manage your time across multiple projects with tight deadlines and the ability to work under pressure whilst maintaining priorities;
- Demonstrate good IT and computer skills, ideally with experience of Microsoft Excel, Word and PowerPoint;
- Have a proactive and upbeat attitude with a drive to succeed and a strong work ethic;
- Keen on developing existing skills as well as learning new ones;
- Time management skills across multiple projects with tight deadlines and the ability to work under pressure whilst maintaining priorities;
- Good analytical skills.

**Why FATHOM**:
We are a company on the brink of greatness and you can be part of it. We have a fantastic team all purposefully delivering amazing solutions to our customers and the market. We live and breathe our core values and our culture shines through. Excited We offer other benefits too:

- Being part of a high energy engaged team with an appetite for fun;
- A company pension scheme;
- 25 days of holiday and your birthday off to share with whoever you wish;
- A quarterly staff recognition scheme.

**Salary**: From £20,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

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