Digital Office Apprentice

3 days ago


Glasgow, United Kingdom QA Apprenticeships Full time

Moray Group are looking to grow their team by bringing in a new apprentices to the Glasgow office following on from the success of last years apprentices.

As demand for work grows within Moray Group, so does the opportunity to begin a successful career.

**What does the role involve?**
- Use of CRM System BDP for daily tasks
- Create reports using PowerBI for legal, financial and customer data
- Responding to enquiries from various channels such as property sites, Facebook, Instagram and Linkedin
- Dealing with the keys system KeyWatch (for properties we have on the market)
- Input, maintenance, and reporting of client contact & activity information from the relevant databases and for monitoring quality assurance processes
- Using online shared drives to store and retrieve information
- Dealing with incoming and outgoing mail services through Outlook
- Telephone & face-to-face client reception.
- Provision of relevant support to front-line staff through telephone contact with clients to confirm appointments or follow-up of non-attendees and reschedule.
- Provision of the day to day general clerical & administration support to various operational delivery teams including Litigation, Remortgages, Mortgages, HR, IT and Facilities

**What do I need to be successful?**
- Excellent written and verbal communicative skills
- Time management skills and multi-tasking abilities
- Comfortable with Microsoft Office suite, with willingness to learn new software and systems
- Self-motivated and determined
- Comfortable working both individually and as part of a team

**What are the future prospects like?**

Salary and the job role can be discussed upon successful completion of the apprenticeship



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