(Aa) Administrative Support

1 day ago


Woolwich, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:
157360

**Salary**:
£19,897

Per Annum (pro rata for part time)

**Grade**:
Administrative Assistant

E2

**Contract type**:
Permanent

**Business area**:
MOD - Strategic Command - Defence Medical Services (DMS)

**Type of role**:
Administration / Corporate Support

**Working pattern**:
Full-time, Job share, Part-time

**Number of posts**:
1

***:
Location

Medical Centre Woolwich, Green Hill, Woolwich, SE18 4BW

About the job

**Summary**:
Defence Primary Healthcare (DPHC) is looking for a well-organised and enthusiastic Administrator to join a busy and friendly team at the Medical Centre, Woolwich. DPHC is a vibrant and fast-moving organisation that aims to provide the very best primary healthcare to members of the Armed Forces and other entitled personnel.

**Job description**:
We are looking for someone to work as a member of the Medical Centre, which provides a comprehensive, efficient and effective service in accordance with Ministry of Defence (MoD) and Defence Primary Health Care (DPHC) policies and procedures. The aim of the Medical Centre is to provide Service personnel and reserves with speedy access to skilled effective help and treatment that is flexible and based around their individual needs. The approach is one of recovery and rehabilitation, ensuring that wherever possible Service personnel are returned to duty rapidly.

**Responsibilities**:
Main duties will include but are not limited to:

- Completing all administrative and receptionist tasks as required to support the team.
- Liaising effectively with doctors, patients and the National Health Service.
- Ensuring referrals are sent using electronic Referrals System (e-RS).
- Ensuring that hospital appointments are conveyed to patient as soon as possible.
- Ensuring that Referrals Register is up to date and where e-RS cannot be used, maintain a robust system for any non
- Choose and Book referrals.
- Ensuring that referrals are correctly documented on Defence Medical Information Capability Programme (DMICP) via referral activity.
- Ensuring the appointment folder is checked regularly.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Seeing the Big Picture
- Making Effective Decisions
- Changing and Improving
- Managing a Quality Service
- Communicating and Influencing
- Leadership
- Seeing the Big Picture

**Benefits**:

- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension
- Onsite shop and coffee shop

Things you need to know

**Security**:
See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

**Selection process details**:
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Please note this role is 37 hours per week, requests to work flexibly will be considered, taking into account business needs.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

This post does not offer any assistance with relocation allowances.

This vacancy is part of the A Great Place to Work for Veterans initiative. For more information copy and paste the following in to your browser or search gov.uk: Making-the-civil-service-a-great-place-to-work-for-veterans.

Feedback will only be provided if you attend an interview or assessment.

**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

**Working for the Civil Service**:
The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

**Contact point for applicants**:
Job contact:
Name:
Hai Luc

Recruitment team:
**Further information**:
Please see the attached Further Information document


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