Mhlt Administrator

MHLT Administrator, Band 3
Permanent
**Full Time**: 37.5 hours per week

To provide an integrated and comprehensive administration and secretarial role supporting the multi-disciplinary team including medics, managers and clinicians within a busy Mental Health Unit. The role will include the organisation of filing systems and service users’ records and competent keyboard skills. To liaise with external agencies as required.
- Undertaking word processing support for the provision of required reports, letters, summaries, data inputting etc. within the set standards.
- Using RiO (electronic system) to record and retrieve information on both service users and caseload holders.
- Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
- Using other Oxleas systems - for example - Healthroster to monitor rotas, Cardea for procurement and the IT helpdesk for any computer issues.
- Respond to incoming calls and deal with enquiries in accordance with management procedures.
- Implementing and maintaining effective communication systems within the team, acute In-patient staff, GPs, other outside agencies and service users.
- Undertake retrieval (via Windip) of electronic clinical files that have been archived.
- Be able to negotiate Icare.
- Provide assistance to clinicians in troubleshooting computer issues.
- Minute taking.
- Scanning incoming correspondence and reports / blood results / prescription cards / ECG and any other investigations ensuring all correctly uploaded into electronic system using the correct naming convention.
- Providing cover for other admin staff during periods of leave, sickness or to alleviate workload of colleague as necessary.

Oxleas offers a wide range of NHS healthcare services to people living in Southeast London and Kent and to people in prison. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies.Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives.Our 4,000 members of staff work in many different settings including hospitals, clinics, prisons, children’s centres, schools and people’s homes. We have over 125 sites in a variety of locations across the London Boroughs of Bexley, Bromley Greenwich and into Kent and manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital in Woolwich as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are one of the largest providers of prison health services providing healthcare to prisoners across Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

- We’re Kind
- We’re Fair
- We Listen
- We Care
- Undertaking word processing support for the provision of required reports, letters, summaries, data inputting etc. within the set standards.
- Using Docman, ensure correspondence to GPs is sent in a timely fashion.
- Using RiO (electronic system) to record and retrieve information on both service users and caseload holders.
- Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
- Using other Oxleas systems - for example - Healthroster to monitor rotas, Cardea for procurement and the IT helpdesk for any computer issues.
- Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
- Implementing and maintaining effective communication systems within the team, acute In-patient staff, GPs, other outside agencies and service users.
- Distribute/disseminate post as necessary.
- Undertake retrieval (via Windip) of electronic clinical files that have been archived.
- Be able to negotiate Icare.
- Processing of Data Protection enquiries, liaising with both service users and clinicians to ensure that all necessary information is provided in an efficient and timely manner.
- Provide assistance to clinicians in troubleshooting computer issues.
- Minute taking.
- Participate and support any audits being undertaken in the unit, working with corporate colleagues and the Directorate Business Office as required.
- Scanning incoming correspondence and reports / blood results / prescription cards / ECG and any other investigations ensuring all correctly uploaded into electronic system using the correct naming conve