Team Administrator

6 months ago

Woolwich, United Kingdom Oxleas NHS Foundation Trust Full time

We have an exciting opportunity for a part time 20 hour part-time Team Administrator in the Greenwich Early Intervention in Psychosis Team. The successful applicant will provide an efficient and comprehensive administrative service supporting the multi-disciplinary team within a busy Locality Mental Health Team. Days will be flexible on agreement.

Effectively provide and implement core operational team administration requirements on behalf of Oxleas NHS Foundation Trust by:
Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.

Responsibility for retrieval of messages left on the Locality Mental Health Team’s answer phone ‘out of hours’ ensuring that such messages are directed to the relevant personnel.

Receiving all incoming post to the Locality Mental Health Team and distribute/disseminate as necessary.

Receiving delivery of medication into the Locality Mental Health Team ensuring that relevant clinicians are made aware of its arrival in order that such medicines are safely stored away as and when required.

Liaising with Couriers ensuring that all post/medication is collected from the Community Mental Health Team as and when required.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

- We’re Kind
- We’re Fair
- We Listen
- We Care

Liaising with Couriers ensuring that all post/medication is collected from the Community Mental Health Team as and when required.

Implement and maintain effective integrated files filing system, ensuring that service user records are kept safe, confidential, up to date and accessible.

Using Rio (or other electronic recording system) to retrieve information on both clients and caseload holders.

Undertaking word processing support to the team for the provision of required service user related reports, letters, summaries, etc. within the set standards.

Occasional inputting of confidential data on to the computer for statistical collection to include:
Registering all new referrals to the Locality Mental Health Team

Inputting ‘closing out’ discharged patients / closing referrals

Inputting of CPA front sheets and printing copies for the integrated files

Updating of information i.e. change of address, GP etc.

**Occasional covering of reception including**:
Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.

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