Current jobs related to Student Community Conduct Officer - Glasgow - ROYAL CONSERVATOIRE OF SCOTLAND

  • Apprentice Student Finance Officer

    5 months ago

    Glasgow, United Kingdom Student Loans Company Full time

    **Business Administration Apprenticeship **(SCQF level 6) **Role Title**:Apprentice Student Finance Officer **Salary**:£17,100 **Pension**: 28.97% - Alongside your salary, Student Loans Company contributes £4,954 towards you being a member of the Civil Service Defined Benefit Pension scheme. **Is it time you unlocked your potential?** Student Loans...

  • Support Assistant for Student with Mobility Needs

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Randstad Student & Worker Support are seeking a reliable and committed Support Assistant to support a student studying at the University of Glasgow.The student requires support with navigating around the campus and farm, opening doors, getting over door steps, and getting over ramps. The Support Assistant will also attend lectures and seminars and assist the...

  • Practical Support Assistant

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Randstad Student & Worker Support are seeking a reliable and committed Support Assistant to provide practical help to a student studying at the University of Glasgow.The successful candidate will support the student with daily tasks, such as navigating around the campus and farm, opening doors, and getting over doorsteps and ramps. They may also attend...

  • Specialist Autism Mentor

    5 days ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    We are seeking an experienced Specialist Autism Mentor to join our team at Randstad Student Support. As a Specialist Autism Mentor, you will play a vital role in supporting university students with autism spectrum disorder (ASD) to achieve their academic and personal goals.Key responsibilities:Support university students with autism spectrum disorder to...

  • Student Experience Officer

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    Job Title: Student Experience Helpdesk OfficerAdecco UK Limited is seeking a Student Experience Helpdesk Officer to join our team in Glasgow. As the primary face-to-face first point of contact for students on campus, you will provide a warm and friendly welcome, whether in person, by telephone, or by email.About the Role:Provide advice on standard and...

  • Student Experience Officer

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    Job Title: Student Experience Helpdesk OfficerAdecco UK Limited is seeking a Student Experience Helpdesk Officer to join our team in Glasgow. As the primary face-to-face first point of contact for students on campus, you will provide a warm and friendly welcome, whether in person, by telephone, or by email.About the Role:Provide advice on standard and...

  • Customer Service Advisor-student Roost Merchant

    5 months ago

    Glasgow, United Kingdom Student Roost Full time

    Hours: XXXX **Salary**: XXXX Working Pattern: 5 of 7 days, primarily Monday to Friday but can include weekend shift. Between 7am - 7pm (shifts either 7-3, 9-5, or 11-7) **The City**:Glasgow summarises itself well with its slogan - People Make Glasgow. It was chosen following a consultation which saw ideas submitted from more than 1,500 people from...

  • Student Data and Quality Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Study Group Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Student Data and Quality Officer to join our team at the University of Strathclyde International Study Centre. As a key member of our team, you will be responsible for administration and data management across various areas of the centre, including timetabling, academic data, and student...

  • Student Data and Quality Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Study Group Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Student Data and Quality Officer to join our team at the University of Strathclyde International Study Centre. As a key member of our team, you will be responsible for administration and data management across various areas of the centre, including timetabling, academic data, and student...

  • Student Support Officer

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Student Support OfficerJob Summary:The Student Support Officer will play a key role in delivering high-quality administrative support services to students and staff across the University of Glasgow. This will involve providing comprehensive support for student-related activities, including registration, enrolment, and attendance monitoring.Main...

  • Student Support Officer

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Student Support OfficerJob Summary:The Student Support Officer will play a key role in delivering high-quality administrative support services to students and staff across the University of Glasgow. This will involve providing comprehensive support for student-related activities, including registration, enrolment, and attendance monitoring.Main...

  • Student Support Officer

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Student Support OfficerJob Summary:The Student Support Officer will play a key role in delivering high-quality administrative support services to students and staff across the University of Glasgow. This will involve providing comprehensive support for student-related activities, including registration, enrolment, and attendance monitoring.Main...

  • Student Support Officer

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Student Support OfficerJob Summary:The Student Support Officer will play a key role in delivering high-quality administrative support services to students and staff across the University of Glasgow. This will involve providing comprehensive support for student-related activities, including registration, enrolment, and attendance monitoring.Main...

  • Student Experience Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    Job Title: Student Experience Helpdesk OfficerJob Type: Temporary for 12 weeksLocation: GlasgowAdecco UK Limited is working with an educational establishment in Glasgow to find a Student Experience Helpdesk Officer to start immediately.Main Responsibilities:Act as the primary point of contact for student enquiries, providing a warm and friendly welcome...

  • Student Experience Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Adecco Full time

    Job Title:Student Experience Helpdesk OfficerJob Summary:Adecco is working with an educational establishment in Glasgow to find a Student Experience Helpdesk Officer to start immediately. The successful candidate will act as the primary point of contact for students on campus, providing a warm and friendly welcome and advice on standard and routine...

  • Student Experience Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Adecco Full time

    Job Title:Student Experience Helpdesk OfficerJob Summary:Adecco is working with an educational establishment in Glasgow to find a Student Experience Helpdesk Officer to start immediately. The successful candidate will act as the primary point of contact for students on campus, providing a warm and friendly welcome and advice on standard and routine...

  • Student Experience Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Adecco Full time

    Job Title: Student Experience Helpdesk OfficerJob Type: Temporary for 12 weeksHourly Rate: £15.75 per hourWorking Hours: Monday to Friday, 9am to 5pmLocation: GlasgowAdecco is working with an educational establishment in Glasgow who are looking for Student Experience Helpdesk Officers to start immediately.About the Role:As the primary face-to-face first...

  • Student Data and Quality Officer

    1 week ago

    Glasgow, Glasgow City, United Kingdom Study Group Full time

    About the Role We are seeking a highly skilled and experienced Data and Quality Officer to join our team at the University of Strathclyde International Study Centre. As a key member of our team, you will be responsible for administration and data management across various areas of the centre, including timetabling, academic data, and student information. Key...

  • Student Experience Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom Adecco UK Limited Full time

    Job Title: Student Experience Helpdesk OfficerJob Type: Temporary for 12 weeksLocation: GlasgowHourly Rate: £15.75 per hourWorking Hours: Monday to Friday, 9am to 5pmAdecco UK Limited is working with an educational establishment in Glasgow who are looking for Student Experience Helpdesk Officers to start immediately.Main Responsibilities:Act as the primary...

  • Student Support Officer

    5 months ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** Led by the University’s Student Support and Wellbeing function and based within one of the 4 Colleges as an integral member of the College student support team, the Student Support Officer (SSO) will help students to be successful learners, by providing first line support, encouraging and helping students to resolve issues and difficulties,...

Student Community Conduct Officer

3 months ago

Glasgow, United Kingdom ROYAL CONSERVATOIRE OF SCOTLAND Full time

**Job Title **Student Community Conduct Officer

**Department **AAS

**Grade **6

**Location **Renfrew Street Campus / Wallace Studios - Hybrid working available

**Responsible to **Deputy Registrar

**Responsible for **All areas of student misconduct and complaints

Role Summary

The Student Community Conduct Officer is responsible for the operation of RCS policies and procedures which relate to student discipline, (including bullying, harassment, and sexual misconduct), and complaints. They also ensure appropriate interface into procedures for other student facing policies such as fitness to study and safeguarding risk assessments.

The postholder will act as a primary contact to support, maintain and develop appropriate student conduct, within the RCS. They will be responsible for:

- Providing the highest standard of organisational management and support for Student

Disciplinary Procedures, Academic Misconduct, Academic Appeals, Student Complaints.
- Ensuring that cases are handled and resolved in accordance with procedures, in a timely and fair and transparent manner, and that appropriate linkages are made as required with other areas such as student support, schools and external agencies as appropriate. The postholder will maintain records for non-academic misconduct policy matters and provide a professional response for initial staff queries.

Main

**Responsibilities**:
The key responsibilities of the role are:

- Operationalize policies and procedures related to student conduct, drafting a code of conduct and reviewing it in the light of lessons learned, as necessary;
- Undertake investigations related to the areas of non-academic misconduct and student complaints, including interviewing witnesses, complainants, and respondents (those students with allegations made against them) and maintain appropriate records;
- Appear before Misconduct Panels and Appeal Panels to present cases;
- Provide support to Student Misconduct Panels and Appeal Panels as required;
- Monitor the efficacy of the policy and procedures, drafting changes as required for consideration by the Quality and Standards Committee;
- Provide advice, guidance, and training about misconduct and complaints procedures to colleagues;
- Facilitate informal methods of dispute resolution where appropriate;
- Maintain an awareness of developments in relevant legislation, case law, and codes of practice;
- Draft responses to requests made under the Freedom of Information Act in relation to student misconduct issues;
- Support the Academic Registrar and Secretary in the drafting and reviewing of relevant policies and guidelines;
- Support the Deputy Registrar to manage the AAS operational risk register item relating to complaints and misconduct compliance.
- Ensure files and all communications are compliant with GDPR.
- Undertake occasional travel and work in unsociable hours as required.

Person Specification

Essential Criteria Desirable Criteria

Education, Qualifications and Training Education, Qualifications and Training
- A relevant degree/ equivalent qualification **A higher education qualification in the and/or experience performing / creative arts**

Experience, Knowledge and Skills Experience, Knowledge and Skills
- Experience of interviewing witnesses and exploring disputed issues through appropriate and sensitive questioning
- Understanding of investigatory processes and procedures and how they are conducted and recorded appropriately
- Understanding of the diverse nature of the student body and understanding of issues relating culture and behaviour
- Evidence of having a passion for working with people and working beyond the confines of the job description.
- Understanding of the importance of confidentiality for students and knowledge of how GDPR relates to students
- A high level of general professional skills: o Strong written and oral communication and interpersonal skills, and ability to present complex information to a range of internal stakeholders. o Able to develop and maintain strong relationships with internal stakeholders, when dealing with conflicting viewpoints. o Proven track record of developing and managing complex processes, delivering to strict deadlines. o Strong analytical skills and ability to identify pain-points in order to implement process improvements. o Strong planning and organisational skills, with ability to set own priorities and work to strict deadlines. o Highly proficient in the use of digital systems such as Microsoft

**Job Types**: Full-time, Permanent

**Salary**: From £35,475.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person