Care Coordinator

5 months ago


Pontefract, United Kingdom Conexus Healthcare Ltd Full time

**Job summary**

The vacancy is with Pontefract and Knottingley PCN which is made up of four GP Practices, Ashgrove Medical Centre, Friarwood Medical Centre, Northgate Medical Centre and Stuart Road Medical Centre serving a population of approximately 48,000 registered patients. The practices are located across Pontefract and Knottingley district.

The post holder will play an important role within the PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.

The role will involve working with GPs and practice teams and also the Care Home Team to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

**Main duties of the job**

They will be an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care.

A part of the role will be working with the Care Home team which plays an important part in working with the elderly and learning disability residents in the local care homes, including those with long term conditions. You will support in providing routine care for these residents. The team acts as a key point of contact between care homes and Practices. Building relationships with professionals, clients, residents and family members is essential.

The team also supports the Clinical Director and member practices in coordinating key activities including access to service, advice, information and ensuring health and care planning is timely, efficient, and patient centred as well as supporting digital initiates.

**About us**

Conexus Healthcare Limited is the Confederation for general practice in Wakefield, we have four areas of work.
- 1. Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District: _We develop, manage and deliver health and care services that support the population of the whole Wakefield district.
- 2. Delivery of Training, Development and Consultancy support across the United Kingdom:_ We design and deliver a range of training courses, development activity and provide advice and guidance that supports general practices and other primary care organisations.
- 3. Supporting Our Practices and Primary Care Networks (PCNs): _We support general practices and PCNs across the Wakefield district to be more resilient, sustainable and deliver better patient care and look after the health needs of their populations.
- 4. Providing a voice and influence for General Practice in the Health and Care System: _We provide a forum to develop a unified voice for General Practice and support general practices to cooperate and work collaboratively with the wider health and care sector partners in the district.

Built within primary care, for primary care, Conexus Healthcare Limited works with local GPs and their practices to champion investment in and deliver effective primary care at scale. By connecting in this way, we are stronger, more resilient and can care effectively for over 370,000 local people together.

**Job description**

**Job responsibilities**

For a full job description and person specification for this role, please refer to the attached document

**Person Specification**

**Qualifications**

**Essential**
- NVQ Level 3 in Health and Social Care

**Desirable**
- Maths and English GCSE Grade C or above, or equivalent

**Skills, Ability & Knowledge**

**Essential**
- Phlebotomy/BPs
- Dealing with a range of samples (urine, stool, other)
- Vaccinations (flu, pneumonia, covid, shingles)
- ECGs
- Requesting pathology tests
- Hypertension
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understanding when to refer to GPs
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure

**Desirable**
- Knowledge of public health issues in the local area
- Spirometry
- Wound care
- Ear irrigation
- Diabetes
- Asthma
- CHD

**Personal Qualities**

**Essential**
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Effectively able to communicate and understand the


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