Dental Treatment Coordinator
5 months ago
Dental Treatment Co-ordinator
An exciting and unique opportunity for a Dental Nurse who is passionate about providing excellent patient care and is looking for a platform to develop and take their career to the next level
We perform a wide range variety of simple and complex dental treatments including orthodontic, dental implants, veneer treatments, and facial aesthetics. There is also scope to enhance your career goals by enrolling on the radiography course.
**Treatment Coordinator role and responsibilities**
Follow the company’s new patient journey, ensuring a consistent experience for all new patients and leads.
Handle all leads according to the designated pathway, ensuring all information is captured and recorded as required.
Conduct face to face, virtual and telephone Consultations with new patients with the aim of building rapport and securing attendance for a Dental Consultation, and completing all necessary reporting.
Assist patients on their journey through the consultation process and ensure all enquiries are handled accurately and quickly.
Completing all trackers and paperwork as required.
Follow up individual patient lists with the aim of converting patients and generating revenue.
Reporting to line managers and senior management in regard to performance against listed KPIs and targets.
Handle payments to the practice by card, finance and BACS transfer.
Keep records of financial transactions for patient treatment plans.
Work with the management team keeping up to date with new patient pathways and implementing updated patient journeys.
Make future appointments as required, including follow up calls reviewing treatment plans.
**Your skills and experience**
- A good standard of formal education
- Ability to keep calm and professional in a fast-paced environment
- Excellent communication skills, both written and oral
- Confident in conversation to build relationships and overcome objections
- Ability to perform in a service-focused environment
- Personable, highly motivated, friendly, flexible, reliable and organised
- Fully computer literate and competent using CRM software
- Comprehensive staff support, including a thorough induction program, ongoing training, regular appraisals, and recognition of achievements.
- Career progression for those wishing to grow.
- Regular staff socials
- Employee referral scheme
- GDC, Indemnity & CPD fully funded by employer
Schedule:
8 hour shift
Monday to Friday, 3 day position-flexible hours
If you or someone you know would be interested in working with a dynamic and expanding dental group, with lots of support on offer, great benefits and friendly teams, we would love to hear from you.
**Job Type**: Part-time
Part-time hours: 35 per week
**Salary**: From £23,660.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Pontefract: reliably commute or plan to relocate before starting work (required)
**Experience**:
- providing care: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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