Volunteer Officer

6 months ago


Pontefract, United Kingdom The Prince of Wales Hospice Full time

**Volunteer Officer (Coordinator)**

**£26,317 - £28,911 (FTE Salary)**

**30 Hours Per Week**

**Pontefract, West Yorkshire**

The Prince of Wales Hospice provides specialist palliative care for adults with a terminal diagnosis, and those around them. The hospice offers a 14-bedroom ward for patients who need round the clock care as well as a Wellbeing and Outreach service - in total the Prince of Wales Hospice cares for over 300 people a year Despite costing almost £12,000 a day to run the hospice and £5m a year, all of the services are entirely free of charge to patients and their families.
- “The whole experience here at the Hospice is just amazing. We have to get this across to people. And that it is not just about end of life and they want to help you improve.” (patient)_

**The Role**

Volunteers support the delivery of the services at the Prince of Wales Hospice, their charity retail shops and fundraising activities. The Volunteer Officer role is an exciting new position, working with approximately 250 volunteers and coordinating volunteer activities. You will play an integral role in designing, delivering and effectively implementing volunteer management processes including promotion, recruitment, induction, training, ongoing support and management of volunteers.

Duties include:

- Actively promoting volunteering opportunities ensuring information is accurate
- Working closely with managers to drive and support volunteer recruitment
- Supervising reception volunteers to deliver a high quality, professional and safe reception service in the hospice.

**The Person**

We are looking for someone with experience in volunteer management. As you will be developing new processes and policies previous proven experience of working with volunteers would be essential. You should be flexible and organised with an ability to work with different teams as well as on your own initiative. With the ability to thrive in a busy environment and deal with conflicting priorities. You will have excellent interpersonal and communication skills and will feel confident in speaking with small groups.

**Why Prince of Wales Hospice?**

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

- Over 97% of employees were satisfied with their job.
- Over 95% of employees enjoy working with the people in the organisation.
- Everyone felt proud to work for the Hospice.
- Everyone enjoys the work they do in the Hospice.

This role is permanent, full-time and is based in the hospice in Pontefract. The role will involve travelling to meet with volunteers across the region therefore you will need a driving license and have access to your own vehicle. ]

**Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.



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