Application Support Specialist
3 days ago
**Application Support Specialist - SQL / KPI/SLA's / Customer Support / ISO270001
EXCITING OPPORTUNITY TO JOIN A WORLD CLASS PRODUCT DELIVERY TEAM IN THE HEART OF WALES**
- Colwyn bay based client, easily commutable via public transport
- Salary up to £25,000 plus excellent benefits and training budgets
- SQL / KPI/SLA's / Customer Support / ISO270001
**WHO ARE WE? **We are a Software solutions provider, who are market leaders in our sector. Delivering to over 8,000 customers across the UK, we offer a one stop solution that enables our sector to link customers seamlessly to third parties to ensure an automated sales processthrough our solution. Leading the markets not just here, but in Germany, Spain and Italy, we look for local technical professionals who want to join a world class delivery team, with a view to really progress your career.
**WHAT WILL YOU BE DOING?**You will join our product support team, supporting our customers technical issues and project implementations. Assisting with the delivery, maintenance and development of our products, you will get to know our products inside out, so we can then progress youdown a Software Engineering or Data Engineering route. Maintaining a Product Support Knowledge Base will be essential, but training will be delivered through out your time with us. Conforming to sector standards, specifically ISO 20001 and ISO 270001, youwill become an SME in the team.
**WE NEED YOU TO HAVE..**
- SQL / KPI/SLA's / Customer Support / ISO270001
- Experience with OOP languages
- Able to get to our offices in Colwyn Bay
**ITS NICE TO HAVE..**
- Previous product support experience
- Be able to speak another language
**TO BE CONSIDERED**
**KEY SKILLS**:
**Docker / Kubernetes / CI/CD / Terraform / Linux
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