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Support Services Coordinator
4 weeks ago
As a leading charity in England and Wales, we provide specialist services to individuals affected by crime. Our mission is to empower victims and witnesses to rebuild their lives and seek justice.
Job Summary:
We are seeking an experienced Support Services Coordinator to join our team in North Wales. The successful candidate will work closely with North Wales Police and other agencies to provide high-quality support to victims and witnesses of crime.
Key Responsibilities:
* Provide immediate and short-term intervention via telephone to individuals impacted by crime
* Conduct initial impact and risk assessments to identify the needs of service users
* Develop and implement tailored support plans to meet the individual needs of service users
* Collaborate with other agencies to ensure seamless provision of services
Requirements:
* 2+ years of experience working in a trauma-informed role or related field
* Strong understanding of the criminal justice system and victim support services
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
What We Offer:
* Competitive salary: £25,000 - £30,000 per annum (dependent on experience)
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* Enhanced sick pay allowances, maternity & paternity payments
* Access to employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
About the Role:
This is an exciting opportunity to make a difference in the lives of individuals affected by crime. If you are passionate about delivering high-quality support services and have the necessary skills and experience, we encourage you to apply.
